Low-code and no-code development platforms has been saved


Challenge:
A global wine company was experiencing inefficiencies from numerous manual processes and legacy technology near obsolescence. Through digital transformation delivered on both web and mobile platforms, the company hoped to address both challenges, improving wine production processes while modernizing systems.
Solution:
Deloitte worked with the organization using rapid application development with low-code and Agile solutions to create a faster, more efficient production management system.
The effort included developing a complete suite of technology solutions supporting the wine producer’s entire value chain. The solution achieved these objectives:
• Full integration with existing trading and reporting infrastructure
• Maintain all master data (properties, grapes, vendors, etc.)
• Plan and schedule harvest options
• Manage all operations, stocks, and costing related to making wine
Impact:
The winemaker now has a comprehensive technology platform supporting the entire winemaking process, including planning, operations, costing, and control access. The user-friendly interface and streamlined processes have helped increase accuracy of records and control traceability of all actions and costing. The new platform provides for greater autonomy in making future solution updates and enhancements and enables the company to respond faster to process changes and reduce cost of maintenance. While proposals from other providers estimated 14 months for development, Deloitte delivered in half that time, enabling the company to realize return on their investment much more quickly. The client is now focusing on more strategic and critical tasks versus completing highly manual processes.


Challenge:
A global investment management firm was experiencing inefficiencies with manual and offline processes that in turn were leading to negative customer onboarding experiences. The firm hoped to transform the customer onboarding experience by significantly enhancing digital capabilities and automating manual transactions and client inquiries.
Solution:
Deloitte worked with the firm to deliver a service portal that transformed the customer onboarding journey and digitized all trading and customer service inquiries, including the following:
• Full integration with existing trading and reporting infrastructure
• Customized dashboards
• Comprehensive digitized client inquiry process
• Real-time reporting of customer setup journey
Impact:
The investment management firm has improved the customer onboarding process through a redesigned digital experience. The improvements have generated new revenue streams, increased brand awareness among customers and reinforced their customer-centricity value imperative. They have also broadened their portfolio and deepened customer loyalty.