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Services
Child Support Services
Our experienced team of former agency leaders, caseworkers, policy experts, and technologists have an in-depth understanding of the unique and dynamic child support environment. We approach the complexities child support agencies face with transformative services and innovative programs focused on children and families, caseworkers, employers, and courts.
Empathy meets innovation
We combine our child support experience and comprehensive suite of services to help modernize child support technology, processes, and operations. Our capabilities and innovations are designed to help you serve child support constituents—from enhancing caseworker productivity with analytics, strengthening community and partner engagement, improving program operations and integrity, and advancing equity. Our services include:
- System modernization solutions
- Strategic program and policy design
- Organizational assessment and talent development
- Enhanced customer and community engagement strategies
- Data analysis and performance reporting
Impact that matters
For more than 35 years, we’ve served as a trusted child support adviser to 31 states, the District of Columbia, and the Federal Office of Child Support Services. The technology modernization and business transformation plans we’ve implemented with our clients have driven meaningful results in child support programs and added capabilities where they matter most. We work with state child support agencies to help caseworkers look deeper into the data they have to:
- Empower them to make informed decisions for children and families at the point of impact, at a moment’s notice, using data-driven insights.
- Stay informed of all the child support cases on their list, knowing the cases where their intervention will yield positive outcomes for the families they serve.
- Do more with a finite amount of time—achieving a new level of productivity.
- Effectively engage with child support case members to provide the appropriate services.
Stories of service
Get in touch
Mohan Kumar
Managing Director
Deloitte Consulting LLP
+1 919 264 6925
Mohan leads the Child Support practice for Deloitte. He brings more than 17 years of relevant career experience working in six states (North Carolina, Pennsylvania, Florida, Georgia, Texas, and Kentucky) delivering client services such as system modernizations, business process improvements, program integrity and data analytics, and customer service enhancements. His focus has helped state agencies bring innovations that resulted in making a positive impact for children and families.
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