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Customers expect trusted human experiences


Customer Identity & Access Management is the first interaction customers have with companies to conduct business on their digital platforms. It is more than authentication—CIAM enables your customers to manage their relationship, data preference, and consent while enforcing controls, enabling personalization, and establishing trust.

Benefits include:

...

Empower customers to drive value

CIAM capabilities can help businesses grow revenue and customer loyalty while mitigating cyber risk and reducing fraud.

Enhance the customer journey

Deloitte’s CIAM offering focuses on delivering a connected, human experience that enables trust for customers and consumers. It can help your business grow with customer self-registration, enable common self-service actions, and capture consent.


The Deloitte difference

Our expertise enables us to go beyond traditional identity management and offer organizations a seamless access to applications and services, ensuring personalized experiences for customers while maintaining robust security measures.

Get in touch

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