US Customer Strategy and Applied Design Leader
200 Berkeley Street
Amelia leads the US Customer Strategy and Applied Design practice for Deloitte LLP. For more than two decades, Amelia has helped clients with their gnarliest innovation and customer challenges. Her specialties include: Designing and launching new adjacent businesses, setting customer and digital strategies, and leading design-led customer transformations. Based in Boston, she has worked in the US, UK, Europe, and North Africa across the insurance, banking, life sciences, and consumer industries. Amelia fundamentally believes that design should be used to create holistic transformations that elevate the human experience.