Analysis
Banking for people with disabilities
Honoring their dignity and serving with empathy
Gain insight into how financial institutions can make banking more accessible for people with disabilities.
Jonathan is a principal in the Financial Services practice of Deloitte focused on Customer Strategy & Applied Design and lead for Deloitte Digital's Applied Innovation offering. He brings 20 years of experience consulting organizations on various strategy projects and transformation programs, including those for growth strategy, customer segmentation, customer experience design, digital transformation, and innovation.