Perspectives
Elevating the human experience
The imperative of forging deep human connections
Marketers know that the customer experience influences loyalty to a brand, but designing for a human experience is a bigger opportunity.
People
Scott Mager
Advertising, Marketing, & Commerce Offering Leader | Deloitte Digital
Principal | Deloitte Consulting
Scott Mager is a principal with Deloitte Digital and serves as the US Advertising, Marketing & Commerce offering leader.
Scott advises clients on how to transform their business through the development and implementation of digital strategy, compelling creative, brand, campaign, mobile, content, social, customer data, and analytics solutions.
Scott’s client focus is on developing digital strategies, designing compelling user experiences and implementing digital marketing, eCommerce, CRM, sales, service, enterprise portal, mobile, and social media solutions that generate efficiencies, reduce cost, reduce risk, or increase revenue.
Scott’s industry experience spans sports, travel, hospitality, leisure, consumer & industrial products, high-tech, media, telecom, life sciences, financial services, and real estate.
Specialties: eCommerce, platforms & operations, digital marketing, brand development, usability & user experience, visual design, social, mobile, content management and publishing systems, and corporate portals and intranets.
Prior to Deloitte Digital, Scott served as a senior creative director for AGENCY.COM (Omnicom).
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