Perspectives
The CMO’s data imperative
Trust and truth-telling for lifetime customer value
How marketing leaders can create lifelong customers by understanding, trusting, and making business decisions based on data.
People
Tim Greulich
Managing Director | Deloitte Consulting LLP
Tim is the leader for Deloitte Digital’s Operational Customer Experience Practice, and has led the development, implementation, and execution of a new digital engagement approach. Tim specializes in helping clients develop executable strategies for getting the most out of their customer interactions and effectively managing their overall customer operations. During his 20 years of consulting experience, Tim has helped clients transform their customer and digital engagement capabilities, and has substantial experience in the financial services, telecommunications, and high-tech industries.