Key takeaways
Host: Katie Glynn, partner, Deloitte & Touche LLP
Presenters: Alex Chitticks, Advisory Senior Manager, Deloitte & Touche LLP
Chau Jiun Deng, Consulting Senior Manager, Deloitte Consulting LLP
1.0 Overview CPE credit | Specialized Knowledge
As organizations adapt to tech-enabled globalization and industry advancements, the controllership function is positioned to leverage Global Business Services (GBS) and Global Contact Centers (GCCs) to optimize processes and operating models. We’ll discuss:
- Current trends in GBS and key enablers affecting controllership
- How artificial intelligence, tech-enabled process optimization, and GBS can work as a platform to drive transformation
- How controllership can leverage GBS and GCCs to optimize operating and service delivery models
Meet the host
Katie Glynn
Katie is partner with Deloitte & Touche LLP. She specializes in helping clients address complex record to report challenges to reduce risk and enhance management oversight through business process re-design, enabling technologies, and finance master data governance. A primary focus of Katie’s is assisting organizations to transform the end-to-end intercompany process by designing and implementing solutions that meet the specific needs of her client constituents across Finance, Treasury and Tax. She holds various leadership roles to driving leading practices and the enhancing the Deloitte brand including the leader of the Deloitte Intercompany Center of Excellence and the Director of the Deloitte Center for ControllershipTM.
