Press conference microphones

Deloitte in the news

Deloitte Named to IAOP’s Global Outsourcing 100® List – Advisory Services

IAOP’s 14th annual ranking honors outstanding companies across the outsourcing industry

Deloitte was recognized as one of the world’s best outsourcing advisors in The 2023 Global Outsourcing 100®, by the International Association of Outsourcing Professionals® (IAOP).

Deloitte is named to the list for its experience and advisory capabilities in financial management, corporate services, IT, and other frequently outsourced functions. In addition, Deloitte earned recognition in several special categories, including:

  • Top Innovation: Recognizes companies that achieved a perfect score in the category through specific programs and resulting outcomes.
  • Top Customer References: Includes companies that have achieved a perfect score in the category as demonstrated through the value being created for customers.
  • Top Corporate Social Responsibility: Honors companies that have achieved a perfect score as shown through corporate programs and results that address topics such as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, customer issues and organizational governance.
  • Top Awards & Certifications: Features companies that have industry recognition and relevant organizational and individual professional certifications.

Deloitte’s captive and outsourcing cross functional advisory practice, Enterprise Services and Location Strategy (ESLS), has pushed shared services organizations to think beyond traditional constructs.  We see shared services organizations transcending beyond processing, to be at the center of concepts like the Corporate Consumer Experience, Transformation at Scale across the organization, and true Outcome-Driven Value Stream improvement.  It is an honor to be acknowledged by IAOP for this award!

— Kort Syverson, principal and Global Services Transformation leader, Deloitte Consulting LLP

Over the past few years, client organizations have transitioned technology services capabilities in all directions (in, out, on, off) and explored all models (captive, traditional outsource, managed service, operate, BOT and BOTT). All while managing the pandemic, advances in technology including AI, and an intense focus on ESG. In this environment, for Deloitte to continue to make an impact that matters with our clients and our people, and to be recognized as a leader by IAOP, is an honor.

— Mike Stoler, principal and Tech Sourcing Advisory leader, Deloitte Consulting LLP

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies worldwide that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today's leaders but tomorrow's rising stars.

A big thank you and congratulations to the companies named to The 2023 Global Outsourcing 100® for striving to excel, investing in their partnerships and innovating in unprecedented times”, said IAOP CEO, Debi Hamill. "The tenacity and leadership demonstrated in creating robust client experiences is to be applauded. Congratulations again to all those being honored by this prestigious award.

— Debi Hamill, IAOP CEO

About IAOP®
IAOP is the global association that brings together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit

About Deloitte
Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater good and work across the industry sectors that drive and shape today’s marketplace—delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Building on more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s more than 345,000 people worldwide connect for impact at

Did you find this useful?