A sound API roadmap is essential for transformation

APIs are IT gold: Salesforce's Param Kahlon and Deloitte’s Kurt Anderson on how APIs drive digital transformation

In this episode, Mike Kavis talks with Salesforce's Param Kahlon and Deloitte’s Kurt Anderson about MuleSoft's “2024 Connectivity Benchmark Report.” The trio discuss how APIs, coupled with AI, enable digital transformation. Kurt and Param stress the importance of a sound API roadmap, and they believe that companies with effective API strategies view them as “products” and value producers that boost tech-investment ROI. Finally, they examine how AI-enabled automation can fuel innovation and growth.

When you have just the technology organization pushing and advocating for it, it turns into a cost center...So, if we think about APIs as products, we can flip that on its head and get a revenue-producing opportunity.

Kurt Anderson is a managing director and API transformation leader with Deloitte Consulting LLP. He also leads Deloitte’s MuleSoft Alliance. In his role, Kurt helps global organizations develop strategies leverage application and technology integration more effectively to enable faster digital transformation.

Param Kahlon is the EVP and GM of automation and integration at Salesforce. He has over 20 years of experience in the enterprise software space, having led the development and management of successful products for some of the industry’s leading companies.

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