Perspectives

Building an enterprise approach for Generative AI

Discover Generative AI use cases in telecom with Deloitte and AWS

More businesses are turning to artificial intelligence (AI) and Generative AI (GenAI) to improve interactions with customers, create better products and experiences, and more. Discover how Deloitte and AWS helped a broadband company in New Zealand establish its own vision, guardrails, and roadmap for leveraging AI to improve productivity by 75%.

Looking for insights in all the right places

Get a first-hand look at how Chorus Limited collaborated with Deloitte to implement AWS cloud-based GenAI solutions that helped the company achieve new levels of productivity and user experience.

Distinguishing hype from reality when it comes to GenAI

Learn how Deloitte teams with AWS to help organizations—like New Zealand’s Chorus Limited—outline the critical building blocks for company boards and business leaders to consider before leveraging AI. Read the paper available below to learn the key steps involved in this process, including:

  • Building organizational capability through training and experimentation
  • Evaluating uses cases for alignment to business goals
  • Implementing responsible AI practices to manage risks
  • Collaborating with partners to accelerate learning

The GenAI tool delivered a 75% productivity increase compared with new staff performing the same activity prior to the tool and gave a significantly better user experience. Buoyed by this success, Chorus is now actively exploring additional areas where GenAI can expedite operations and streamline processes.

— Michael Brosnahan, Portfolio Architect, Chorus New Zealand

Download the guide for building an enterprise approach for GenAI

 
 
 
 
 
 
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Our leaders

Chris Jangareddy

Managing Director

Deloitte Consulting LLP

cjangareddy@deloitte.com

+1 714 436 7497

Diego Saenz

Managing Director

Deloitte Consulting LLP

disaenz@deloitte.com

+1 415 783 4145

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