2023 tech trends: An insurance industry perspective

Perspectives

2023 tech trends: An insurance industry perspective

A perspective on emerging technology trends impacting the insurance industry

Are you prepared for the digital transformation that’s coming to the insurance industry? As artificial intelligence (AI), blockchain, machine learning (ML), and other technology trends bring disruptive innovations to the insurance sector, leaders are keeping a watchful eye to see today’s digital solutions in action.

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2023 Insurance tech trends

The emergence of technological advancements is reshaping every industry, and insurers are quickly adapting to these tech trends and using them to reshape their business decisions. From leveraging AI to disrupting conventional claim and underwriting processes, modernizing their legacy landscapes to moving data and infrastructure to the cloud, insurers are on the journey to harness these trends for their business stakeholders and customers. They are using technology as a means to leapfrog their competition through continuous innovation and transformation.

This report provides an insurance-specific take on Deloitte’s Tech Trends 2023 report, spotlighting the accelerating technology trends most likely to cause disruption over the next 18–24 months. We explore which trends may be most relevant for insurers and share some examples of how insurers have already started adapting to these shifts by using technology as a business enabler.

Relevance and readiness scale:

We looked at each trend and assigned a value from one (low) to five (high) based on the trend’s relevance and readiness of adoption by insurers.

  • Relevance: How impactful would it be if insurers adopted the trend?
  • Readiness: How ready are insurers to adopt the trend?

Insurance Tech Trends 2023

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View related reports and links:

Tech trends 2023

Tech trends 2022

2023 insurance outlook

Digital transformation in insurance

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