Key elements for a successful digital transformation journey

Digital transformation: Key elements for a successful journey

Digital transformation is absolutely necessary for most organizations, but it’s also probably the most challenging journey many of them will ever undertake. In this episode, David Linthicum talks with noted author Thomas Erl about some key elements and strategies that are critical to a successful journey. For Thomas, success results from good leadership that intuits the right pace for transformation, understanding the customer, making data-driven decisions, and continually communicating.

You need to rely on the quality of data intelligence you have to work with, so that balance comes from an intimate level of understanding of who your customers have been so far...and how is that customer base itself changing and evolving.

Thomas Erl is an author, public speaker, and technology advisor on digital transformation. He is a senior advisor with Digital Transformation Solutions and the CEO of Architura Education. Thomas has authored and co-authored 15 books. His latest book is titled "A Field Guide to Digital Transformation."

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