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Quality Engineering Services

Testing services driven by automation-first approach enabled by robotics, AI, and analytics

With cognitive technologies pervading global markets, the future of testing is focused on autonomous testing with a combination of human and digital FTEs leveraging robotics, artificial intelligence (AI), and machine learning (ML). Deloitte’s Quality Engineering services merge deep industry testing experience with next-generation technologies to help deliver higher-quality, cost-efficient testing solutions.

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Quality engineering capabilities

Deloitte offers a full spectrum of quality assurance (QA) and testing services and assets, allowing for the creation of quality engineering organizations that are aligned with and responsive to business and IT goals.

With an understanding of strategic industry issues and client-specific business challenges, complemented by an extensive technology practice, Deloitte brings market-leading testing services and solutions to our clients. Our vision is to cultivate an intelligent automation–based quality engineering mindset by leveraging a state-of-the-art technology tool set.

Deloitte’s more-than-20,000-strong global workforce and depth of industry resources, methods, assets, and accelerators enable quality engineering projects to be delivered in a consistent manner with quality, rigor, and value across all industries and sectors. The following capabilities highlight current focus areas:

The future of testing is here: Deloitte’s self-healing digital FTE

We believe the future of testing will be driven by the use of AI and ML capabilities by automating end-to-end tests (e.g., web, mainframe, Citrix-based, and other applications) and developing self-healing robots that mimic human actions.

Deloitte’s custom-built AI and ML test automation solutions provide relatively low-cost, low-complexity, and highly agile solutions in testing. Our tools can work independently and, at the same time, integrate seamlessly with our clients’ ecosystems, creating a test value chain that brings efficiency to the test life cycle, from requirements to closure.

Leverage quality for growth: Core components of the life cycle

Our comprehensive suite of services and solutions, enabled through our unique Digital FTE offering, offers immediate, accurate, and simplified testing outcomes tuned to deliver mission-critical digital transformations for our clients.

We can help your organization:

Build for experience and improve adoption through continuous market sensing and customer feedback

Scale for execution and set up a test lab to design and execute testing of mission-critical applications at scale

Expedite time to market and deliver consumer-facing capabilities in an iterative manner through automation of deterministic test data sets

Set up the workbench that helps you adopt advanced analytics technologies to eliminate manual effort associated with testing

Go touchless and perform execution on configured servers and document the testing results

Lead with insights by using performance outcomes to drive incremental quality improvement across all project stakeholders

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Become market-leading: Our assets, frameworks, and platforms

We have made significant investments in the development of our assets, frameworks, and platforms to enhance test life cycle efficiencies and increase delivery effectiveness while driving standardization and reusability across engagements.

Case studies: Quality engineering in action

Deloitte has deep industry experience aligned to all major sectors and retains top-notch proficiency in supporting organizations’ testing needs. We continue to mature and evolve our set of service offerings based on our clients’ signature issues so that they receive best-in-class delivery. We bring to bear our experiences from a wide array of client engagements, supporting organizations through their most complex and strategic transformation initiatives.

Major telecom company

Implemented Quality Engineering services and AI-based solutions to increase quality and test execution efficiency


Reduction in technology actionable call center volume


Reduction in cycle time through optimized test suite

Global tech provider

Enabled cloud transformation for the consumer business by providing strategic and practice support across its testing life cycle


Improvement in Sales application performance


Improvement in data quality





Alliance ecosystem

We collaborate with leading technology vendors to realize our clients’ digital transformation goals using best-in-class test management and automation tools. Our alliance ecosystem further enhances our ability to rapidly deliver exceptional solutions and services irrespective of clients’ technology landscape.

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Get in touch

Rohit Pereira

Rohit Pereira

Quality Engineering Market Leader

Rohit is a principal with Deloitte Consulting LLP and the leader of the US Quality Engineering practice. He is responsible for Deloitte’s cross-industry Quality Engineering services, solutions, assets... More

Ian Plows

Ian Plows

Quality Engineering Market Leader

Ian Plows is a principal with Deloitte Consulting LLP and leads the go-to-market for the US Quality Engineering practice within the Application Modernization & Innovation offering. Ian brings 25+ year... More

Chaithanya Kolar

Chaithanya Kolar

Managing Director | Deloitte Consulting LLP

Chaithanya is a managing director in Deloitte Consulting LLP’s Quality Engineering practice. He focuses on structuring and delivering multiyear quality engineering engagements across industries. Chait... More

Avneet Chatha

Avneet Chatha

Managing Director | Deloitte Consulting LLP

Avneet is a senior leader in Deloitte Consulting LLP’s Technology practice. During his tenure with Deloitte, he has focused on delivering innovation-driven, large-scale, complex enterprise transformat... More

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