Podcast
That Makes Cents:
Future of Consumer series
Tune into our new five-episode series to hear about the dramatic changes coming to the consumer industry
Get an inside view of this once-in-a-lifetime industry transformation, and prepare to not just survive, but thrive amidst the change. We’ll discuss the six key forces that are creating upheaval within the industry, the widespread implications expected across consumer markets, business models, and mechanics, and the ways leaders can buy into better in a changed consumer landscape.
Episode 1: The six forces
Episode 2: The disruption of digital
The emergence of new digital goods and services are transforming the consumer industry markets as we know them today. Take a closer look at how the six forces will affect Markets.
Episode 3: Radical reconfiguration of the consumer industry
Advances in technology, declining barriers to entry, and broad innovation are all leading to a radical reconfiguration of the consumer industry. Hear about the rise of “capability as a service” and industry convergence in the next episode of the series.
Episode 4: The shift toward a demand-driven consumer market
In this episode, we’ll examine how the market has shifted from supply-driven to demand-driven, and how consumer leaders can use their agency to buy into better and align with their customers’ values.
Episode 5: Grocery personalization and the changing consumer
Hear how grocery retail is evolving with the changing consumer by improving the customer experience and increasing personalization.
Listen and subscribe to the That Makes Cents podcast
Get in touch
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Bobby Stephens
Principal
Deloitte Consulting LLP
rostephens@deloitte.com
+1 312 486 2455 -
Anthony Waelter
US Consumer Industry Leader
awaelter@deloitte.com
+1 312 486 5519 -
Kasey Lobaugh
Chief Innovation Officer Consumer Industry
klobaugh@deloitte.com
+1 816 802 7463