The digital banking landscape is evolving

The digital banking landscape has fundamentally changed. Heightened customer expectations, growing digital adoption, and a new breed of competitors are disrupting the status quo of banking. Abundant opportunity exists for those able to position correctly and invest strategically in this quickly evolving digital banking landscape.

Banking services are no longer being provided by banks alone. New non-bank entrants and digital challenger banks are elevating their banking offerings with differentiated propositions and customer experiences. Enhanced competition will result in many players being left behind. New digital entrants and FinTech organizations are making increasingly bold plays while incumbents seek to protect market share with digital transformations and big brand non-banks seek to disrupt the status quo.

Through our extensive work in the field with incumbents and new digital entrants, we have observed what it takes to build and scale successful digital banking offerings.