Improving profitability through transformation
Now more than ever, financial services firms are challenged to maintain profits and growth in the ongoing environment of low interest rates and competition from neobanks and fintechs. Financial services firms need to develop strategic cost and value transformation initiatives that focus on structural, enterprise-wide changes to sustain a higher bottom line.
Our vision for a higher bottom line
Seizing the cost and value transformation opportunity now can help minimize the effects of future events on your organization as we move toward a more human-centric economy. To drive continued success in this future, financial services organizations must heed the call to engage with their customers, stakeholders, and employees in more direct, personalized, meaningful, and socially responsible ways, leading to:
Tackling heightened cost and value transformation challenges
To best position your organization for future growth, the approach to cost and value transformation must move beyond cost reduction and into value creation. Financial services firms have an opportunity to attain power and agility by using savings to self-fund business and technology transformation. To achieve desired value creation there are a number of levers an organization can consider such as: organization and operating model redesign, process and controls rationalization, technology transformation, third-party spend optimization, real estate strategy rationalization, outsourcing model transformation (operate and managed services), nextgen analytics utilization, and end-to-end lifecycle automation, among others. These are critical strategic levers that have yielded successful cost and value transformation results for many of our clients.
Financial services organizations that accelerate transformation will be able to expand capabilities, ultimately bringing greater productivity and profitability.
The time to get started with your cost and value transformation strategy is now—before the competition beats you to it.

Explore insights to help with cost and value transformation
Reshaping the future of financial services
It’s a complex time for the financial services industry, with many uncertainties still ahead. The bottom line is evolving. It’s no longer simply the sum total of earnings and losses, the lone determinant of a business’s ability to succeed or fail, innovate or stagnate. It’s blurring the line between the striving and the successful until there’s less inequality and more shared wealth.
Deloitte can be your partner in navigating cost and value transformation to provide a more human-centered future of financial services. Help your organization improve its bottom line by exploring the full suite of our future of financial services insights.

Financial Services home
The financial services industry is at a pivotal moment. Among other forces, human dynamics are reshaping global business and society, transforming the economy to one no longer led by producers, but by consumers. In a future where firms’ success will be deeply intertwined with their social impact, Deloitte’s financial services industry specialists have the experience and insight to help forward-looking clients lead the way in a human-centered economy. Our comprehensive, integrated services and solutions span banking and capital markets, insurance, investment management, and real estate. Join us in adopting a more human-centered form of capitalism that elevates the bottom line of all stakeholders.

Deloitte center for Financial Services
The role of financial services in the economy and society is evolving. The Deloitte Center for Financial Services is dedicated to helping leaders succeed through these changes with data-rich, fact-based research that provides timely insights on the most pressing issues facing the industry.

Banking & Capital Markets
It won’t be enough to keep pace with the digital economy of the future. To truly realize its potential, you have to lead the way. Our Banking & Capital Markets specialists can help by working with you to anticipate challenges, as well as develop and implement strategies that address regulatory reform, technological complexity, competitive dynamics, and the shift toward a higher bottom line.

Insurance
How do you meet the always-evolving expectations of customers while improving profitability and balancing the demands of regulatory change? Deloitte can help you navigate the rapidly shifting landscape of a human-centered economy. Our multidisciplinary approach brings together specialists in actuarial, risk management, strategy, operations, technology, tax, and audit to do for you what you do for the people and businesses your company insures: give them a future they can feel good about.

Investment management
A future where more people have broader access to opportunities for greater wealth. It’s the promise of human-centered capitalism, and our investment management industry professionals can help you rise to the occasion. Whether you are in private equity, hedge funds, or mutual funds, we can help.

Real Estate
Deloitte’s US Real Estate practice can help guide your business into the future of capitalism with a multidisciplinary approach that combines deep knowledge, insight, and a human-centered focus on transformation. We customize our services to fit the specific regional, national, and global needs of owners, operators, investment advisers, property managers, leasing operators, and occupiers. Our services include financial statement and internal control audits; accounting and reporting advisory; taxation; location strategy; finance transformation; and more.