Beyond productivity: Rethinking performance metrics

Are traditional metrics enough in a world of human performance?

In an era of human-centered work, new sources of data and artificial intelligence can help organizations shift from employee productivity metrics to measuring human performance.

Discover what it means to move beyond traditional productivity metrics as human performance takes center stage. Join host David Mallon, Deloitte’s Sue Cantrell, and WalkMe’s Travis Dion, followed by a special Deloitte roundtable in this latest episode of the Capital H podcast.

Organizations that start by identifying the outcome first and then work backwards to determine what human elements contribute to that outcome can have better success. And technology has become embedded in all of these processes. So, it’s not just looking at the human; it’s looking at how is the human working with the technology to get to that outcome.

— Travis Dion, WalkMe