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Discover the keys to a successful technology implementation

Implementing smart: A Deloitte and Forbes Insights survey

Our technology adoption survey, completed in partnership with Forbes Insights, tapped more than 500 senior executives across industries to determine what differentiates successful technology implementations from those that are less effective.

Learn from implementations masters as they share their experience, best practices and insights on challenging technology implementations

Episode 1: Managing scope creep for successful implementations

In this episode, Tara Hall, a Deloitte Principal, and Todd Hauschildt, a former CIO at Veritas, discuss managing scope creep to achieve successful implementations.

Episode 2: Key insights to performing successful mergers

In this episode of the Implementations Masters podcast series, we feature Kathee Fox, managing director at Deloitte and Carmen Barrier, Director of Human Capital Systems at Truist to share her experience on performing and preparing for a successful merger.

What are the biggest barriers to a successful implementation?

Watch our latest video series to learn about the implementation challenges that organizations face today.

Preparing your organization for successful technology implementation

Explore the research behind the findings

Deloitte and Forbes conducted a survey to help identify the challenges and benefits of emerging technology implementations and to distinguish characteristics of implementation "masters" and the practices they use to successfully implement new technologies. The following are quick statistics as related to the survey respondents:

  • Input was gathered from more than 500 senior leaders with experiences with recent technology adoptions.
  • Respondents represented a broad cross-section of industries, including Financial Services; Technology, Media, and Telecommunications; Manufacturing; Energy; Health and Life Sciences; Public Sector; Real Estate; and other.
  • Companies with $10B in revenue represented approximately 47 percent of the sample.
  • The technology solutions implemented by respondents included SAP, Oracle, Workday, Salesforce, and Custom Applications.

Take a deeper dive

Explore our Implementing Smart posts on the Capital H blog


Navigate the human factors of the digital journey

Learn about our Digital Enablement Services

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