Intelligent business operations

Taking business operations to a new, more intelligent level

Organizations today continue to face increased pressure to achieve greater profitability, rapidly innovate, and meet accelerated compliance requirements—all while dealing with outdated technology and approaches. For many years, the formula for business success has been based on a delicate balance of people, processes, and technology across operations. This basic principle still holds true. But in an era of rapid digitization and technological evolution amid an ongoing shortage of information technology (IT) skills, organizations are tasked with transforming operations to deliver both short- and long-term benefits. What’s now required is an expanded focus on technology, one that moves organizations beyond operational efficiency to intelligent business operations.

Our paper outlines key factors to consider when embarking on an intelligent business operations journey.

A key to success: Starting with a robust data strategy

Historically, operational efficiency has consistently been one of the top business objectives for driving an organization’s data strategy, tightly connected to IT and other technical stakeholders. As more areas of the business are empowered to better use data as part of their job functions, benefits such as improved quality of products/services delivered and improved business decisions are being realized by organizations through their data operations (DataOps) strategies, highlighting a maturation of the overall data market (see figure 1).¹

Without a robust data strategy in place, it is impossible to achieve the level of integration required for operational efficiency.

¹ Enterprise Strategy Group, ESG research report: The state of DataOps, August 25, 2022.

Become a future-ready organization today with the right partner

Today’s organizations are challenged more than ever before to drive operational efficiencies and transformation. This requires expertise in managing operations as well as designing and implementing a holistic operational strategy based on the understanding and effective management of downstream and upstream processes.

This is often best achieved with the help of a solution partner that has both the expertise and capabilities to create significant cost takeout and the flexibility to improve competitive advantage and expand an organization’s current scope. Ideally, the solution partner is able to leverage the cloud with business processes-as-a-service capabilities and can act as a seamless, modern extension of the organization or own the end-to-end application and business functions globally.

Get in touch

Jishnu Mullick Consulting Principal and Offering Lead, EO jmullick@deloitte.com +1 714 436 7534