Digital Procurement Services

Optimizing value through managed services

Deloitte’s digital procurement managed services, Procurement Central, can drive significant value for your business by reducing costs, increasing efficiency, and delivering leading-class experience and innovation.

Uncover new sources of value

Imagine a world where sourcing goods is a predictive process, so you can reach transparent agreements. Think about a world where transactions are automated—where managing suppliers and related risks becomes a proactive versus reactive initiative. It takes experienced talent, optimized technology platforms, and cutting-edge digital technologies to uncover new sources of value.

But most organizations are struggling to achieve these goals. Lack of experienced resources often prevents them from optimizing their existing cloud-based platforms. Budgets limit how many projects can be done in a year. Negotiation strategies are limited without market intelligence, and sourcing strategies are ineffective without deep category expertise.

And all of this is happening amid a shifting landscape where supply markets are in constant motion, stakeholders’ expectations are on the rise, and the disruptor risks becoming the disrupted at every decision point.

Organizations are left wondering: How do we get from now to next? And what will help future-proof our business?

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Moving from good to great: Managed services under a consulting umbrella

Leading procurement organizations are taking note of the benefits associated with digital procurement managed services—when combined with leading-class consulting services—to get over the hurdles. The new breed of digital procurement services is characterized by lower investment costs and higher returns, providing a better quality of service that can scale based on needs.

With managed services, organizations can realize better decision making and increased efficiency, especially when consulting services are combined with digital tool sets, category specialists, and real-time market insights:

  • Source to Contract (S2C) becomes more predictive, empowering transparent agreements and realizing faster savings
  • Supplier management gets proactive, resulting in better compliance and reduced risk
  • Greater collaboration within the organization occurs as Procure to Pay (P2P) becomes more automated, increasing stakeholder adoption and experience

Deloitte’s digital procurement managed services marry cutting-edge digital tools with market-leading consulting services and category experience to drive insight around spend management and deliver increased cost savings at a faster pace.

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Organizations with less mature procurement solutions can leapfrog their capabilities without the traditional required investments, while those with a more robust portfolio can extend their value through point solutions.

Greatness: Going from now to next

Most companies spend 20 percent to 50 percent of revenue procuring goods and services. But many organizations struggle to adequately address their spend. According to Deloitte’s 2018 CPO survey, 51 percent of procurement leaders believe their teams don’t have sufficient capabilities to deliver on their procurement strategy.

Deloitte can help

We’re a recognized leader in procurement consulting services, implementing sourcing and procurement-related technologies like Ariba and Coupa. We’re also adept at leveraging eSourcing tools. In addition, we’ve created a network of global digital procurement centers supported by a flexible deployment model of deep category experts that have the advantage of intelligent platforms, advanced analytics, and a next-generation digital tool set that includes cognitive computing, machine learning, and robotics process automation.

We can help your business move forward because we know what forward looks like.

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How digital procurement managed services works

Deloitte has made targeted investments in digital procurement services designed to make more efficient use of companies’ resources and enable development and execution of sourcing and supplier strategies that deliver to the bottom line.

Critical capabilities support almost every aspect of S2C and P2P from a digital perspective. Deloitte has developed a holistic analytics platform of integrated solutions designed to drive powerful visibility into digital supply networks with timely predictive and prescriptive insights. Deloitte’s technology has reviewed more than 100 million line items and $50 billion in spend, giving us an edge in category analysis. Our network of digital procurement centers manages ongoing services, augmenting internal procurement teams with collaborative expertise.

By automating manual tasks and providing the right technical support, procurement teams are freed up to think more strategically and lend more support to the organization. Now they have the market intelligence they need to create effective negotiation strategies, and they can benefit from the experience of our consultants along the way.

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Powerful next-generation proprietary tools

  • Robotic process automation (RPA). A library of RPA tools that we bring to optimize and automate manual activities. These can result in decreased processing time, cost reductions, and significantly fewer errors. Productivity spikes, leaving more time for strategic activity.
  • Deloitte Digital Workflow Platform. Coordinates activities across our global delivery teams, driving consistency and quality. The platform leverages best-of-breed and proprietary technologies to enable our Procurement Central offerings
  • Global sourcing insights (GSI). Delivers insights on complex sourcing issues like predicting supply market trends, addressing supply chain quality and resilience, and determining supplier and country viability. GSI can accelerate supplier identification in a short period of time and significantly amplify the alternative supplier pool.
  • Deloitte Intelligent Content Extraction (D-ICE™). Employs advanced optical character recognition and natural language processing to turn unstructured documents like contracts, bills, spec sheets, and technical drawings into structured data. By automatically processing thousands of documents in an hour, D-ICE brings new information to light in critical business areas.
  • CognitiveSpend™. Uses big data and natural language processing, coupled with machine learning, to quickly classify complex spend transaction data. Classifying up to 40,000 transaction line items per minute, CognitiveSpend accelerates speed to insight from months to days. It analyzes data at the general leger line item entry to classify data to a greater level of granularity, so the analysis is more accurate to start. It also leverages spend classification to identify potential indirect tax recovery opportunities faster, maximizing cost savings that often go undetected.

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Supply chain solutions for the real issues affecting businesses today

Explore our supply chain and network operations topics page

We can help with both direct and indirect spend

When you enlist our digital procurement managed services, you also have access to Deloitte’s Sourcing and Procurement practice, which is known for its breadth of services, depth of experience, and ability to deliver. We have built teams with virtually unparalleled sourcing and category experience across multiple industries in both direct and indirect spend. Most other managed services only offer assistance with indirect spend. With knowledge in more than 300 spend categories, our 1,500+ sourcing and procurement practitioners have orchestrated more than $195 billion in managed spend, translating to significant savings.

In fact, we’ve helped individual companies save more than $50 million each. And in over 250 category-specific initiatives, we’ve delivered savings of 10 percent to 20 percent per initiative.

Industry analysts have recognized Deloitte as a global leader in consulting for next-generation sourcing strategy and in procurement operations consulting. According to ALM Intelligence, “Deloitte’s diverse service offerings within the procurement operations space, as well as a strong understanding of best practices, provides the firm with exceptional internal analytic capability for clients.”

Not just a one-size-fits-all solution, Deloitte’s digital procurement managed services can manage the entire end-to-end operation or supplement your effort wherever you might need assistance.

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Disruptive tehcnologies and tools can enhance your procurement mission and management

Explore how to strengthen your procurement strategy

Get in touch

Jennifer Brown

Jennifer Brown

Supply Chain Procurement Offering Leader

Jennifer Brown is a principal and Global Supply Management & Digital Procurement offering leader with a focus in the Life Sciences & Health Care practice. Her unique blend of clinical industry experie... More

Nima Rahnama

Nima Rahnama

Managing Director

Nima Rahnama is a managing director with Deloitte Consulting LLP and leads Deloitte’s Procurement Managed Services offering. He has more than 25 years of experience in supply chain, procurement, and b... More

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