Services

State of Texas: Department of Information Resources Contract DIR-CPO-4919

Deliverables-Based IT Services (DBITS) contract

Deloitte Consulting is dedicated to providing outstanding professional services to state and local government and higher education organizations in the State of Texas. Our more than 40-year commitment to serving Texas has given us the opportunity to understand the underlying business processes and challenges encountered when serving your constituents.

DBITS contract specifics

Deloitte is pleased to be able to provide services to state and local government agencies and institutions of higher education under the Department of Information Resources (DIR) Deliverables-Based IT Services contract (DBITS). This contract vehicle benefits users by eliminating the request-for-proposal requirement and accelerating service delivery via this fully competed contract mechanism. The process helps your organization save time and money allowing for Deloitte to contract directly eligible entities, including Texas state agencies, public institutions of higher education, public school districts, or other local government entities.

From our six offices located throughout Texas, Deloitte’s Public Sector professionals are well-positioned to help facilitate collaboration and effective communication with our clients.

Please refer to the DIR Cooperative Contracts Program page for an overview and below to find additional information about the Deloitte services offered through the program and how to obtain quotes, place a purchase order, and warranty information.

For a full catalogue of services offered under DBITS, please follow Deliverables-Based IT Services.

Contract specifics

Contractor: Deloitte Consulting LLP
Contract numberDIR-CPO-4919
Vendor ID: 1061454513400 

Deloitte DBITS Services offered

Application Development, Maintenance, and Support, Technology Upgrade, Migration, and Transformation; and Enterprise Resource Planning (ERP)

  • Application Development is the development of new applications which may be mainframe, server, network-based, web-based or a combination and may require interfaces to existing applications. Application Maintenance and Support includes troubleshooting, modifying, maintaining, improving security, and enhancing legacy systems and applications which may be running in a production environment. Technology upgrade, migration, and transformation may be accomplished by converting/migrating legacy applications to new technology, either with or without new business functionality. It may also include introducing new technology into the enterprise and managing any changes as a result of the introduction. Transformation may include assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative. Part of the transformation journey may include planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services, and training support. Additional areas within scope include the following:
    • Website content accessibility compliance;
    • Cloud transformation;
    • Digital transformation;
    • IT organizational transformation; and
    • User acceptance testing.
  • ERP is an amalgamation of an organization’s information systems designed to automate and integrate a variety of functions, commonly referred to as “back office”, including financials, human resources and asset management. These systems are usually modularized and generally highly configurable. Business Process Reengineering (BPR), system or application changes, implementation, conversion services, and training are often included in an ERP initiative.

Business Intelligence (BI), Data Management, Analytics, and Automation, including Data Warehousing

  • This category includes solutioning data warehouse architectural design, data warehouse processes and sourcing, extraction, transformation, analytics, and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; data migration, integration with data mining; integration with business intelligence tools, artificial intelligence, and/or systems; data scrubbing; data transformation; training and knowledge transfer.
  • Data governance planning and implementation, and Business Analytics and Reporting (BAR) is also included in this category.

IT Assessments, Planning, Independent Verification and Validation (IV&V), and Market Research, Procurement Advisory, and Contract Implementation Services

  • IT Assessments and Planning may include IT effectiveness, maturity, governance, and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development. Assessment of staff knowledge, skills and abilities, bandwidth, time and motion studies, and succession planning are included in this category. Strategic planning development and tactical planning may require the provisioning of actionable plans and roadmaps. Organization change management, enterprise architecture, cloud assessments, and network performance assessments are within scope as well.
  • Also included in this category are the independent verification and validation procedures that are used together for in-depth analysis of a product, service, or system for compliance with requirements as well as the independent oversight of software (or systems) development life cycle (SDLC) processes and specifications.
  • Market Research, Procurement Advisory, and Contract Implementation Services activities may include requirements gathering, facilitation activities, scoring criteria development, evaluation criteria development, negotiation guidance and assistance, and contract transition assistance.
    • Cost optimization including software license cost analysis;
    • Financial planning and pricing structures;
    • Market reviews/market research;
    • Market engagement;
    • Transition/implementation assistance; and
    • IT contract management assistance.

Project and Program Management

  • Project and Program management services include any or all of the project management processes identified by the Project Management Institute (PMI) as published in the most recent edition of the PMBOK® Guide, including practice guides such as Agile and Managing Change in Organizations. Examples of included services include utilizing the Customer’s tools and processes, using commercially available off-the-shelf tools, using Contract Holder’s own proprietary tools and processes to manage a project, and using the Texas Project Delivery Framework. Information about the framework tool can be found at the following url: https://prod.dir.texas.gov/project-delivery-framework. This category includes, but is not limited to:
    • Business case development;
    • Statewide impact analysis;
    • Cost to benefit analysis;
    • Risk assessment;
    • Stakeholder management;
    • Organizational change management;
    • Strategic planning;
    • Program assessment; and
    • Agile development, training, coaching.

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Team work

How to place an order

The process
The value of any one SOW may not exceed $10 million for any given DIR customer. In order to be awarded a purchase order hereunder, vendor(s) must respond, in writing, to a SOW for services as issued by customers (state agencies, government entity), consistent with the terms and conditions of the DIR DBITS contract. Vendor(s) shall only respond to SOWs for technology categories which vendor(s) have been awarded in the DIR DBITS contract.

The following is a step-by-step process for executing a procurement from the DIR DBITS contract:

  • Customer creates an SOW for release to vendor(s). The SOW must be completed, signed by an authorized representative of customer, and must be in the form contained in appendix C.
  • Customer releases SOW to one or more approved DBITS vendor(s) of their choice in the selected category. Response timeline is at the customers discretion.
  • Customer evaluates response(s) and selects a vendor.
  • Customer issues a purchase order. Vendor understands that no work under any SOW issued by customer shall commence until receipt of purchase order.

Some additional notes on the delivery and negotiation process:

  • Service provided under this contract shall be based on the statement of work form set forth in appendix C.
  • Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of the DIR DBITS contract. Vendor shall perform its work in compliance with the DIR DBITS contract and the agreed upon statement of work with customer.
  • Customers purchasing services under the DIR DBITS contract shall negotiate pricing directly with the vendor in accordance with the customer's statement of work.
  • Any warranty regarding services will align to the DIR DBITS contract and any additional terms negotiated under the customer’s statement of work.
  • Refer to SOW process for more information on submitting an SOW.

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Contact information

For quotes, purchase orders, and warranty information, contact:

Kindra Allen
Managing Director
Deloitte Services LP
500 West 2nd Street, Suite 1600
Austin, TX 78701
Phone: +1 512 226 4233

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