WCC

Perspectives

Boosting ROI across the contract management lifecycle

How contract excellence increases contract value

Contracts enable an organization’s performance, but their management is infrequently an investment priority. With data from more than 1,200 organizations, our ROI of Contract Excellence survey report explores a range of contracting metrics—and offers a framework for demonstrating and increasing ROI across the contract management lifecycle.

What does the ROI of Contract Excellence report reveal?

In conducting our research, we discovered that average contract value erosion is 8.6%, with the best performers operating at a little over 3% and the worst at more than 20%. This report explains the factors that impact these results and outlines the steps needed for improvement—highlighting areas in the contract management lifecycle where changes can improve ROI.

lady pointing at board

Processes (complexity)

To achieve excellence, an organization must understand the mix within its portfolio of contracts and have the visibility to analyze the degree of complexity associated with its management.

Elements (capability)

Excellence hinges on investing in the capabilities needed to perform on business and contractual intent—across people, processes, systems, and organizational values.

${column-img-description}

As used in this document, "Deloitte" means Deloitte Tax LLP, a subsidiary of eloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting. The Deloitte US firms do not provide legal advice. This article contains general information only and eloitte is not, by means of this article, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This article is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this article.

Learn more about Deloitte’s Legal Business Services

The rapidly changing business landscape has intensified pressure on legal departments to increase efficiencies and deliver greater value to the business. Deloitte’s Legal Business Services helps clients modernize their legal departments, freeing the core legal team to focus on strategic priorities, enhance the speed and quality of issue identification, and use data to drive faster, more informed decision-making.

*The Deloitte US firms do not practice law or provide legal advice

Get in touch

Mark Ross

Principal and Co-Leader

Deloitte Tax LLP

markross@deloitte.com

+1 213 392 0248

Derek Howell

Senior Manager

Deloitte Tax LLP

derhowell@deloitte.com

+1 206 716 6411

Fullwidth SCC. Do not delete! This box/component contains JavaScript that is needed on this page. This message will not be visible when page is activated.

Did you find this useful?