Perspectives
CES 2019: Voice assistants speak to consumers
How can brands join the conversation?
The increasing adoption of consumers using voice-enabled digital assistants provides new opportunities and learnings for businesses.
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Jeff Loucks
Executive Director | Center for TMT
Jeff Loucks is the executive director of Deloitte's Center for Technology, Media & Telecommunications, Deloitte Services LP. In his role, he conducts research and writes on topics that help companies capitalize on technological change. An award-winning thought leader in digital business model transformation, Jeff is especially interested in the strategies organizations use to adapt to accelerating change. Jeff’s academic background complements his technology expertise. Jeff has a Bachelor of Arts in political science from The Ohio State University, and a Master of Arts and PhD in political science from the University of Toronto.
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