Perspectives
The future of retail: What marketers can do to reach their customers
There is an often-untapped opportunity for further meaningful consumer engagement before, during, and after purchase.
People
Kasey Lobaugh
Chief Innovation Officer | Retail & Distribution
Kasey serves as the chief retail innovation officer and omni-channel retail practice leader for Deloitte Consulting LLP. He works with many retailers to drive strategic perspectives and organizational change. Kasey consults with clients to think about the implications of the changing competitive landscape and the rapidly evolving consumer. He focuses on broad business-based strategy that will enable innovative customer experiences, operational scalability and provide return-on-investment.
Related content
Press releases
Deloitte Changing Consumer Report: Yes, Consumers Are Changing, Perhaps Not How You Think
Today's consumers are changing, perhaps not in the way you may think.
Analysis
Boom, gloom, or doom? What the next recession might mean for consumer companies
The economy continues to grow but trends indicate a recession may be on the horizon. Explore more in the next consumer recession: Preparing now.