Deloitte Digital Awarded Global Partner of the Year and Canadian Partner of the Year at Five9 Global Partner Awards

NEW YORK, Feb 21, 2025 — Deloitte Digital today announced it’s been awarded both Global Partner of the Year and Canadian Partner of the Year as part of the 2024 Five9 Global Partner Awards. Five9's annual Global Partner Awards recognize the achievements of its global ecosystem of channel partners, Systems Integrators (SIs), strategic alliance partners, and Independent Software Vendors (ISVs). 

“We are honored to be recognized by Five9 as a Partner of the Year for the fifth time, particularly this year in two categories” said Tim McDougal, Service Excellence, Market Offering leader, Deloitte Digital, and managing director, Deloitte Consulting LLP. “A human-centered contact center experience is crucial to delivering a better customer experience, driving more value from each interaction, and creating meaningful outcomes for our clients. We’re excited to continue working with Five9 to jointly deliver value for our clients.”

Deloitte Digital and Five9’s relationship goes back several years, combining the contact center knowledge of Deloitte Digital with Five9’s technology and professional services. They can assist clients with every aspect of the journey, pairing a thoughtful and data-driven approach to customer service and the employee experience. For Deloitte Canada, which has been collaborating with Five9 since 2021, this marks the second time winning the award.

“We are thrilled to be recognized as Five9’s 2024 Canadian Partner of the Year,” said Angela Gordon, Future of Service Practice Leader at Deloitte Canada. “This award reflects our commitment to providing transformative customer experience solutions powered by Five9’s cloud contact center technology.”

"We believe customer experience is the driving force behind business success and our partner ecosystem is central to this mission,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Together, we empower enterprises to deliver outstanding CX by embracing innovation and a shared vision for success. Our collaborative approach accelerates cloud transformations, ensures seamless deployments, and provides deeper insights for our customers. It’s an honor to celebrate our Global Partner Award winners, who exemplify the excellence and values driving exceptional customer experiences."

Deloitte Digital received both Global Partner of the Year and Canada Partner of the Year award for excellence in partnership, innovation and results. Together Deloitte Digital and Five9 deliver best-in-class CX products and services to client providing them with a thoughtful and data-driven approach to the customer service experience, employee experience, and the bottom line.

To learn more about the 2024 Five9 Partner Award winners, visit.

Please visit the Five9 alliance page to learn more about their work with Deloitte Digital.

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500^® and more than 8,500 U.S.-based private companies. At Deloitte, we strive to live our purpose of making an impact that matters by creating trust and confidence in a more equitable society. We leverage our unique blend of business acumen, command of technology, and strategic technology alliances to advise our clients across industries as they build their future. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Bringing more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s approximately 460,000 people worldwide connect for impact at www.deloitte.com.