Retail and consumer products
Deloitte and Google Cloud build a task management platform with Kroger associates in mind
Can more-satisfied store associates serve more-satisfied customers? Kroger sought to answer that question using data, artificial intelligence, machine learning, and input from store associates to modernize the employee experience.
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Can more-satisfied store associates serve more-satisfied customers? Kroger sought to answer that question using data, artificial intelligence, machine learning, and input from store associates to modernize the employee experience.
Financial services
Helping Rakuten Securities build an AI avatar that delivers an enhanced digital customer experience
At an event in 2024, 90% of customers who had a conversation with Rakuten Securities’ avatar were interested in using it in the future. The avatar uses Text to Speech (TTS) functionality to respond to investment questions with human-like voice and gestures—made possible using innovations from Rakuten Securities, Deloitte Japan, and NVIDIA.
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At an event in 2024, 90% of customers who had a conversation with Rakuten Securities’ avatar were interested in using it in the future. The avatar uses Text to Speech (TTS) functionality to respond to investment questions with human-like voice and gestures—made possible using innovations from Rakuten Securities, Deloitte Japan, and NVIDIA.
Technology, media, & telecommunications
Keeping Broadcom on-site employees safe and data secure during COVID-19
If people can’t stay home, can they stay safe in a pandemic? Together with AWS, Deloitte developed connect@BRCM, a cloud-native solution integrated with Broadcom’s back-end systems that enabled a convenient daily symptom survey for users while maintaining privacy. Now deployed worldwide, the tool helped thousands of employees return to work safely.
Here's how they did it
If people can’t stay home, can they stay safe in a pandemic? Together with AWS, Deloitte developed connect@BRCM, a cloud-native solution integrated with Broadcom’s back-end systems that enabled a convenient daily symptom survey for users while maintaining privacy. Now deployed worldwide, the tool helped thousands of employees return to work safely.
Life sciences & health care
Shoring up the technology that stores a pharmaceutical company’s vital data
To preserve the integrity of crucial, sensitive data during Enterprise Resource Planning (ERP) implementation, SAP and Deloitte’s experienced implementation and Software Validation teams executed thousands of testing scripts, reduced errors, and ultimately cut the time needed for functional risk assessment and testing prioritization planning nearly in half.
See how it worked
To preserve the integrity of crucial, sensitive data during Enterprise Resource Planning (ERP) implementation, SAP and Deloitte’s experienced implementation and Software Validation teams executed thousands of testing scripts, reduced errors, and ultimately cut the time needed for functional risk assessment and testing prioritization planning nearly in half.
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