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Deloitte Receives High Performance Standards for Government and Public Services Work

Robust, independent appraisal underscores Deloitte’s strong quality management and delivery excellence processes

ARLINGTON, Va., Sept. 8, 2022 — For 15 consecutive years, Deloitte’s development work for federal, state and local government agencies has been assessed at Maturity Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. In addition to the CMMI for Development ratings, Deloitte’s GPS operate practice has been rated at CMMI for Services Maturity Level 3 representing the process capability of its Application Management Services (AMS) Delivery Approach, and OperateEdgeTM service management tool. Deloitte’s advanced government services unit has achieved CMMI’s highest rating of Maturity Level 5.

An appraisal at Maturity Level 5 indicates that an organization is continually improving its processes based on a quantitative approach and understanding of its objectives and performance needs.

An appraisal at Maturity Level 3 indicates that an organization performs at a defined level — clearly understanding and characterizing its standards, procedures, tools and methods. These performance ratings were awarded following rigorous independent assessments; most recently by iPower LLC, a partner organization of the CMMI Institute, the global leader in the advancement of best practices in people, process and technology. The ratings underscore Deloitte’s ability to consistently and effectively deliver complex solutions for government clients at all levels.

“We’re proud that Deloitte’s industry-leading performance standards, procedures, tools and methods for GPS projects have once again been favorably appraised and recognized for continuous improvement and successful delivery,” said Sam Kapreilian, principal, Deloitte Consulting LLP, and operate marketplace leader for Deloitte’s government and public services (GPS) practice. “Deloitte professionals are trusted advisors to hundreds of government clients because we bring them deep knowledge of their operations, and a set of unique assets such as OperateEdgeTM to help them achieve their business and mission goals. Together with our ongoing investments in CMMI standards, we demonstrate our deep commitment to client excellence.”

For more than 25 years, the CMMI Institute has helped organizations advance best practices and inspire cultures of continuous improvement that elevate performance and create sustainable competitive advantage.

See here to learn more about Deloitte’s government operate services.

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater good and work across the industry sectors that drive and shape today’s marketplace — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Building on more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s more than 345,000 people worldwide connect for impact at

Media contact

Daniel Jacobs
Public Relations
Deloitte Services LP
+1 703 340 3625

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