ServiceNow’s learning and development revolution with AI

Learning and development with AI

Delve into the world of corporate learning and development in the AI era. In this episode of our Capital H podcast, Kyle Forrest is joined by Jayney Howson, SVP of Global Learning & Development at ServiceNow, to explore AI and the transformation of corporate learning. Jayney shares on her career journey, the integration of learning functions, ServiceNow University, and the impact of AI-driven solutions. You’ll gain insights on business alignment, agility in learning design, and leveraging technology for personalized, in-the-flow learning. Finally, explore the importance of innovation and human-centered learning in today’s rapidly evolving workplace. Tune in!

We have launched, and we will be going very big this year, with the ServiceNow University brand. And we talk about it as ‘the playground of learning of the future.’ This is everything. This is our AI-driven platform and our learning portfolio, which includes everything in that learning portfolio...

– Jayney Howson, SVP of Global Learning & Development, ServiceNow