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Building an evidence-driven framework for greater access
Rethinking biopharma communication in 2020
In this increasingly constrained landscape, how do biopharma companies develop successful market access strategies? The Deloitte Center for Health Solutions surveyed health care executive decision-makers to understand how health care stakeholders approach coverage and placement decisions and how these are changing.
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- What strategies can biopharma companies develop to gain and improve market access?
- Our research findings
What strategies can biopharma companies develop to gain and improve market access?
US spending on prescription drugs has climbed from $783 per capita in 2007 to $1,025 per capita in 2017. The Centers for Medicare and Medicaid Services (CMS) project that such spending will continue climbing to $1,635 per capita by 2027, an increase of 60 percent.1 With rising drug prices there is more scrutiny on value. The growing costs of developing new drugs, increasing competition, and shortening times to peak sales make it imperative for biopharma companies to get their commercialization strategy right.
Prior Deloitte research shows that 36 percent of drugs launched between 2012 and 2017 missed their launch forecasts, over 50 percent of which were due to failures in achieving market access.3 At the same time, the increasing payer and provider system-wide focus on improving health outcomes per dollar spent is helping drive the need for a more holistic view of health care spending.
In early 2020, the Deloitte Center for Health Solutions surveyed 80 health care decision makers including pharmacy and medical directors, chief medical officers, population health directors, and others involved in formulary design and access decision making. They were from health plans, health systems, PBMs, and integrated delivery networks. Our research highlights how trends in access decision making are likely to change in the next few years and its implications for pharma companies.
Our research findings
Cost-effectiveness will influence coverage to a greater extent
While 66 percent of health system respondents said that a drug's clinical profile is the biggest influencer in coverage and placement today, 78 percent of respondents believe that in the next five years, cost-effectiveness could grow in importance for formulary decision-making.
Competitive dynamics are playing a bigger role in review decisions
Payers are using increasing competition within classes to revisit past decisions and get more benefits from manufacturers. 58 percent of health plan respondents reported competitor pricing and contracting strategies commonly trigger drug reviews for coverage and placement, compared with 44 percent of health systems respondents.
Decision-makers want to see much more data before launch
Interviewees stressed the need for access to more transparent and factual product data as early as possible in the development cycle–which could go a long way in enabling better planning and budgeting to help ensure patient access to new therapies.
RWD could increasingly complement clinical trial data for access decision-making
There is a growing interest among organizations to look beyond data collected during clinical trials for access decision-making. Many large health systems and health plans are already collecting patient-reported outcomes or analyzing their own patient or member data to create evidence-driven protocols.

Decision-makers expect value-based contracting to increase
To address uncertainty around value, health plans and health systems believe value-based contracts that allow them to share risk with manufacturers are useful. 66 percent of survey respondents expect use of value-based contracting to grow in the next five years.

Few organizations are building capabilities to leverage RWD and value-based contracting, presenting opportunities for biopharma
There is an opportunity for biopharma to collaborate with health plans and systems to build tools to leverage the increasing volume of patient data for decision-making. While most organizations see the potential of RWD and value-based contracting to aid decision-makers, few are investing to build internal capabilities to harness these for formulary design and cost containment.
Our research demonstrates that it is now more critical than ever for biopharma companies to rethink the way they approach and communicate product value to access decision-makers. Our research also helped us identify steps biopharma companies should consider when crafting a compelling value proposition for their products:
Engage early: Prelaunching information exchange can help pharma companies engage with access stakeholders prior to launch.
Understand value drivers: Identifying or defining value drivers unique to individual payers and providers and understanding how these are assessed could help develop an intimate understanding of how key customers define value from therapies.
Align evidence generation plans with value drivers: There is a need to incorporate US access stakeholder value drivers into global evidence generation plans. Cross-functional alignment on the desired value claims, proof points, and approaches to address priority evidence gaps can help achieve this.
Craft customized value stories: Pharma companies should craft customized value stories that resonate with access stakeholders’ definition of value. Such stories should incorporate clinical, economic, and humanistic perspectives on product value that adequately reflect pricing.
Be more data-driven: Sustained investments in analytics will power risk-based value modeling, identifying target reimbursable patient population and other analyses to build customized value stories.
Be transparent: The health plan decision-makers we interviewed indicated that they are more interested in draft models with transparent parameters and assumptions provided by pharma companies than black-box budget impact models.
Collaborate more: Pharma companies could enter into strategic partnerships with payers and providers to exchange data and build tools to map the patient journey and generate RWE.
Developing a robust market access strategy
Alignment on strategic choices requires a robust market access strategy development capability consisting of an end-to-end market access strategy framework. This framework should inform the strategic choices required to engage access stakeholders with differentiated and tailored value propositions supported by evidence obtained from answers to:
- Where to play
- How to win
- How to execute
Learn more about a framework that helps biopharma companies achieve their market access objectives.
1 Why Are Prescription Drug Prices Rising And How Do They Affect The U.S. Fiscal Outlook?, Peter G. Peterson Foundation, November 2019, https://www.pgpf.org/blog/2019/11/why-are-prescription-drug-prices-rising-and-how-do-they-affect-the-us-fiscal-outlook, accessed April 15,2020
3 Deloitte Center for Health Solutions, Key factors to improve drug launches: Why drug launches miss market expectations and what to do about it, March 2020, https://www2.deloitte.com/us/en/insights/industry/life-sciences/successful-drug-launch-strategy.html, accessed April 15, 2020
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