Retain, reengage, and reimagine

Retention requires reimaging work and the work experience

Today, many health care workers are feeling burnt out and frustrated by outdated ways of working. The pandemic accelerated this trend, leading to the current great resignation. Forward-looking health care organizations now have an opportunity to rethink their talent strategy, organization structure, and reimagine the employee experience.

Health care workers face multiple workplace challenges, including: long hours, poor working conditions, limited technologies, supply shortages, and safety concerns among others. As a result, 55%1 of front-line health care workers reported burnout with the highest rate (69%) among the youngest staff.

The health care talent shortage continues to grow in severity and results in direct costs to health organizations. To change this narrative, it is critical to consider reimagininge how you design roles and the environment around it.

To balance the quadruple aim of lower costs, better outcomes, improved nurse experience, and improved patient experience, health systems need to make bold moves in reimagining work and redesigning the workforce experience.

Explore our R3 framework—based on data analysis and human-centered design—to address nurse attrition in the short term and jump-start longer-term workplace transformation and innovation.

Look to Deloitte to help you retain, reengage, and reimagine the nurse’s experience. By working together, we can meet today’s urgent needs and shape the future.


Eileen Radis
Principal, Deloitte Consulting LLP
DC Human Capital, LIfe Sciences and Health Care
+1 216.589.5012


Chandrika Divi
Senior Manager, Deloitte Consulting LLP
Core Business Operations, Life Sciences and Health
+1 415.783.5876


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