Services

Digital CARE: A full flight of health care technology solutions

Transforming digital health care strategy and delivery

Prevention and early diagnosis are central to the future of health. To keep pace, organizations need both highly interoperable data and open, secure platforms to engage patients, providers, and payors. See how Digital CARE’s (Clinical Advancement and Revenue Cycle Excellence) next-gen slate of health care technology solutions can amplify your organization’s digital transformation efforts.

Redefining digital health care strategy

Our Digital CARE team offers future-focused health care technology solutions that help transform all aspects of your health care landscape, including electronic health record (EHR) systems, revenue cycle systems, and health system data. Digital CARE focuses on helping organizations enhance their current digital health capabilities and integrate new technologies to improve patient experiences and outcomes, streamline operational processes, and reduce costs.

Explore below how we can help.

Digital CARE has the capability as well as the strategic partnerships to manage multiple aspects of your IT responsibilities and drive the evolution of your digital health care strategy to better support business imperatives through our insights and analytics. Our services include:

● Application management

● Testing and interface support

● Infrastructure support

With enhanced institutional knowledge, we can help drive health care digital transformation and new market opportunities.

Our application management services are scalable across maintenance, optimizations, and project requests. We use analytics, robotics, and artificial intelligence (AI) to create a more agile, automated, and optimized IT solution to alleviate resource gaps, decrease costs, improve quality, and boost productivity.

Digital CARE’s EHR Cloud offering provides services primarily focused on AWS, Google, and Azure. We support EHR transformation by migrating key health care systems and ancillary systems to the cloud. Digital CARE also provides advisory and implementation services for:

● Cloud migration

● Strategic planning

● Total cost of ownership (TCO) modeling

● Business case development

● Process and environment optimization

● Automation

Our virtual health portfolio of services and product solutions enables our clients to create and sustain value as the health care ecosystem evolves toward value-based care and reimbursement models. Digital CARE’s virtual health function offers health care technology solutions for:

● Scaled population health

● Care and medication management

● Site-of-care transformation

Our extensive experience building platforms allows us to introduce innovative digital tools, mitigating clinical and financial risks.

Digital CARE aligns with the 2020 interoperability legislation, which sets key provisions aimed at breaking down the digital barriers between health organizations and improving consumer access to specific data sets. The legislation is a crucial first step toward building a radically interoperable health ecosystem that we believe is central to the future of health.

Digital CARE’s interoperability offering helps organizations realize value via real-time information exchange, along with core interoperability solutions enabled by a portfolio of services, products, and partnerships.

Our Radical interoperability offerings are directly associated with the interoperability requirements of virtual health solutions. Our offerings can aid in the following areas:

● Advanced population health and care management

● Site-of-care optimization

● Integration and common master data management services

● Integration of innovative digital tools

● Financial risk mitigation

Digital CARE can help your organization realize the value of its existing data and optimize operational, clinical, financial, and technical performance through analytics.

Our solutions have broad diagnostics capabilities that can help manage:

● Patient access

● Readmissions and utilization

● Financial health

We use analytics to improve the customer, clinical care, and physician experiences, along with revenue cycle, IT, financial, and strategic planning performance. And we leverage a combination of health care technology solutions (including predictive analytics, machine learning, AI, and bots) designed to build on existing assets to provide new insights.

A springboard for digital health care transformation

Driving innovation in health care and improving care delivery, quality, financial performance, and patient experiences.

Our EHR advisory, implementation, and support qualifications are unmatched, particularly with academic medical centers and pediatric hospitals.

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Innovation through top talent

One of Digital CARE’s key differentiators is talent. We have more than 750 team members, including experienced physicians, nurses, pharmacists, revenue cycle specialists, and technology consultants, with deep knowledge of health care operations and IT systems. These specialists are aligned to meet your needs and help tackle your most complex challenges.

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Serving top providers and health care systems

Digital CARE has the largest digital health consulting practice. Our range of experience includes:

● Vendor selection
● Implementation preplanning
● Implementation
● Application management services
● Post-go-live support and optimization
● Virtual health and patient engagement strategies
● Cloud migrations
● Robotic process automation


Digital CARE has served nine of the 10 largest health care systems (as ranked by Modern Healthcare) and more than 80% of Honor Roll hospitals (as ranked by US News & World Report).

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Improving outcomes with transformative tech

Digital CARE partners with top technology and health care providers, including Apple, AWS, Google, and top EHR vendors, to support premier academic health systems. Digital CARE helps provide capabilities through our alliances to manage multiple aspects of your IT landscape and drive the evolution of your IT operating model to support strategic business objectives.

Learn more about our industry alliances.

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From lifespan to “healthspan”

We believe the health care ecosystem (both sick care and “well” care) will evolve dramatically over the coming decades. Value creation will shift from the current industry sectors (pharma, medtech, providers, health plans, and retail health care) into very different sectors oriented around data, consumers, and enablement.


We anticipate the majority of incumbent health care organizations will struggle in the transformation that has already begun. Expect significant health care industry revenue and profit to flow toward data-native, consumer-centric disruptors that emerge over the next 20 years. The net effect of this transformation will be less chronic illness, a longer and more robust “healthspan” over the course of people’s lives, and a shift to a notion of well-being that is specific and tailored to individual preferences and ideas.

Learn more about our vision for the future of health.

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Stephanie Newkirchen

Stephanie Newkirchen

Stephanie is a principal at Deloitte Consulting LLP and supports Life Sciences and Healthcare within the Operations and Technology Transformation market offering, focusing on healthcare information te... More