Service Operations Consulting

Customer views, trends, and market shifts

Deloitte specialists can help you get an up-to-the-minute view of your customers while discovering new trends and market shifts. Our professionals have the knowledge to take on your most complex challenges in process improvement, performance management, margin management, and customer service. And we offer deep industry experience in health care, insurance, banking, merchandising, and state government operations.

Meet our leader

Lynne Sterrett

Lynne Sterrett

Service Operations Consulting Leader

Lynne Sterrett is a principal with Deloitte Consulting LLP who brings more than 20 years of consulting experience with a track record of successful delivery of complex executable strategies for client... More