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Podcast
Auditing with empathy, leading with technology
A risk executive’s view on driving value with the business
Amid growing challenges posed by newer risks and rising innovations to help tackle them, what can internal audit do to add more value to the business? Andrew Tinseth, vice president of Internal Audit at Providence, has some novel ideas. As he shares a tech-savvy view of the auditor, he talks about how employing empathy is critical to help the organization.
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Creating strong stakeholder connections with value and vision
Inspired by the potential that innovations, insights, and visualizations have to resolve issues, Andrew shares how he is changing the paradigm of the internal audit. He advocates taking an agile approach to mitigate rapidly changing risks and improve virtual interpersonal relationships.
During this podcast, he talks about how measuring value is much more than just an annual report that cites the number of risks identified and reports filed. It’s about understanding the needs, asking how one can help, and engaging in an authentic and empathetic way.
I hear of many different metrics on how people measure the value that internal audit has brought. For me, it’s very simple … How was the experience for the auditee and whether they invite you back ... what that tells you is that they appreciated what you did…and most importantly they felt that you brought value.
Transcript
Sarah Fedele: Welcome to Resilient. I’m Sarah Fedele and I lead the US Internal Audit practice at Deloitte and host the Chief Audit Executive Track of this podcast series.
How can I help ease your way? This powerful prompt brings to light empathy as the foundation of how we can all help one another. When it comes to how Internal Audit can help ease the way, Providence St. Joseph Health’s Andrew Tinseth has some novel ideas. Andrew serves as the Vice President of Internal Audit at Providence, and he brings a wealth of experience as a professor, CAE, financial accountant, and IT internal auditor. Let’s hear what he has to say.
Andrew Tinseth: In my career in internal audit, I hear of many different metrics on how people measure the value that internal audit has brought. For me, it’s very simple … How was the experience for the auditee and whether they invite you back in the future to do additional work. Because I think what that tells you is that they appreciated what you did…if they’re asking you back, and most importantly they felt that you brought value.
Sarah Fedele: I hope you enjoyed this preview. If you like what you hear and want more, check out the full episode on your favorite podcast app, keyword Resilient. You can find us on Apple podcasts, Amazon Music, SoundCloud, Stitcher, or Spotify. If there are other resilient stories you want to hear more about, hit us up at www.deloitte.com/us/resilient.
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Sarah Fedele
Principal | Deloitte Risk & Financial Advisory
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