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Services

Performance Improvement Services

Achieving operational improvement

Is your organization looking to improve its operating performance? Deloitte Turnaround & Restructuring (Deloitte T&R) can assist throughout your company’s evolution—from inventory balance improvements for distribution businesses to segmenting your customer base to improve profitability. Among other performance-enhancing strategies, our Performance Improvement Services are equipped to assist with operational improvement.

Performance Improvement Services for your business

Working with your management team, our dedicated professionals can help to evaluate your business, identify potential opportunities for operational improvement, and customize options to drive measurable results. Our team assesses the specific drivers and issues affecting your performance and can develop a detailed, response to help you address them. With decades of experience spanning a multitude of industries, our professionals can design and assist you to implement options covering a variety of needs.

While we recognize that each situation is different, our diverse experience working with complex companies provides us with the knowledge and perspective to identify opportunities in your business. In addition, our access to the broad-reaching global footprint of Deloitte Touche Tohmatsu Limited gives us access to cutting-edge ideas in a variety of commercial settings and geographies.

Capabilities to drive operational improvement

Deloitte Turnaround & Restructuring's Performance Improvement Services are designed to help you improve your business and drive growth. We can help you improve results Challenge with capabilities that include the following:

Revenue growth is a crucial element of an organization’s success. Deloitte T&R professionals can assist in developing and implementing sales programs that help drive a potential increase in revenue. Our experienced executives have assisted numerous companies by applying our deep operational disciplines to the areas of pricing, sales force effectiveness, customer development, and others. We are here to help you improve profitability.

Efficient processes are at the core of a successful organization. Whether utilizing Lean, Six Sigma or other operational disciplines and tools, Deloitte T&R provides practical options that are designed to help improve operational and organizational processes across functional areas. Our approach combines functional areas of an organization—including sales and marketing, research and development, finance and accounting, information technology, and manufacturing operations—into an integrated organization that is both efficient and profitable. Our professionals have experience identifying operational improvement opportunities in a wide range of areas, from reducing order entry errors in call centers or lead times for a capital goods manufacturer to aligning IT infrastructure to better support business strategy and cost targets.

Deloitte Turnaround & Restructuring assists manufacturers to proactively address the challenges they face today. Our professionals apply their knowledge of Lean, Six Sigma, and other process improvement disciplines to manufacturers seeking to increase efficiency and reduce costs. Deloitte T&R’s extensive experience includes establishing maquiladoras in Mexico, consolidating facilities, and determining outsourcing and offshore transfer solutions for international and domestic organizations.

In times of dynamic, global change, organizations may seek the advice of efficiency specialists in an effort to enhance an organization’s performance. Deloitte Turnaround & Restructuring professionals have extensive experience in a diverse range of industries, facilitating our ability to analyze the characteristics of the supply chain, from suppliers to logistics to customers, understand the opportunities with the highest-potential impact for operational improvement, and implement custom solutions that can help increase efficiencies and reduce cost—producing significant results. Our experience encompasses the sourcing of goods and services internationally, procurement, inventory analysis, and stocking strategy. The specialized disciplines Deloitte Turnaround & Restructuring applies include:

• Designing a supply chain based on the operational characteristics and requirements of suppliers, producers, and customers to help reduce inventory needs

• Utilizing common purchasing analytics to strategic supply chain design, incorporating lead times, costs, and quality in an effort to reduce working capital investment

• Determining the tradeoffs between cost and operational performance (lead time, quality, minimum buy) of suppliers to increase stakeholder value

• Assessing and developing supply chain strategies, outsourcing and offshore transfer solutions

Efficient working capital management is of the utmost importance and central to an organization’s operational health. We have extensive experience in developing and implementing working capital improvement programs that are designed to help organizations reduce working capital requirements and improve liquidity positions. Working with a multitude of large and small clients across various industries, we utilize our accelerators (such as LiquidityIQTM) to develop insights that can assist your organization to fundamentally enhance its processes, policies, procedures, and technology to enable improved working capital management.

When a company’s process and efficiency are integral to its performance, Lean and Six Sigma disciplines can be applied to increase operational performance and profitability. A multitude of industries can benefit from these methodologies, such as manufacturing, retail, hospitality, and publishing, among others.

Lean methodologies applied to nearly any organization can enable an efficient and lean enterprise. Deloitte T&R professionals can assist your management teams to devise the appropriate process control strategy and support its implementation; this can result in increased efficiency and reduced costs through the use of such tools as pull systems, process flow improvement, total preventative maintenance, 5S, value stream mapping, setup reduction, and MRP integration.

Six Sigma practices can be implemented with across almost any business to develop an efficient and cost-effective organization. Deloitte T&R professionals offer practical advice to manufacturing companies—as well as other organizations that are process-driven—to help increase efficiencies and reduce costs. An iterative process, we combine Six Sigma analytics such as process variation and failure mode analysis to understand areas for potential operational improvement, implement the required process controls, and design experiments to test the solution, revising as needed until the goal is met. We assist companies understand, design, and implement the correct material control process for identified processes based on characteristics such as supplier lead time, variation, required delivery time, and others.

Deloitte T&R professionals have extensive experience implementing Lean and Six Sigma methodologies, from helping you focus your efforts on the most favorable Lean opportunities to working alongside management to help redesign business process, lay out manufacturing cells, and establish performance measurement systems.

Get in touch

Anthony J. Jackson

Anthony J. Jackson

Deloitte Transactions and Business Analytics LLP

Anthony Jackson has more than 20 years’ experience advising clients on debt restructuring, working capital improvements, vendor diligence, liquidity and cash flow modeling, store closure analysis, con... More