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CMO Transition Labs

You are at a moment that matters. Learn more about how Deloitte’s Transition Labs can help you expedite your impact and ultimately accelerate your career.

What are Transition Labs?

Transition Labs support marketing, customer, and sales executives quickly gain traction in the first 3-9 months of their new role. These interactive day sessions help marketing and customer executives craft their legacy and define their plans by deconstructing challenges, examining an executive’s evolving role, and exploring strategic solutions. The Transition Lab culminates in the creation of a custom roadmap that identifies priorities and specific actions for talent and stakeholder execution.

A moment that matters

The world you’re operating in is ever changing. There is mounting pressure on marketing, customer, and sales executives to grow market share, build customer loyalty, and support the overall health of the business.

An opportunity to accelerate

As a marketing, customer, or sales executive, how do you respond in the face of any major challenge? You plan. You prepare. You get creative.

At Deloitte, our mission is to help executives thrive and accelerate in times of change. So, we’ve designed an experience that brings together what might take months of thinking, planning and research into a focused, productive, and confidential Lab.

The Transition Lab prepares you for the full range of roles you’ll need to play.

An integrated approach

You have plenty of people working on discrete aspects of your business. Unlocking your growth ambitions can require an integrated, cross-functional plan. When it comes to rallying the organization around the customer, you should know how decisions in one area will affect outcomes in another—and how other leaders will likely respond.

Chief Marketing Officer Transition Labs help you work through five key areas that impact your success as the CMO:

  • How do we transform our organization to fuel the company's growth engine?
  • How can we champion the voice of the customer across the entire organization?
  • How do we develop the right capabilities as customer expectations and ways of connecting evolve?
  • How can we strengthen our brand? How do we connect employees, customers, and stakeholders with our purpose?
  • How do we take advantage of innovation and new business models to drive strategic marketing?
  • Download the PDF

    Chief Commercial Officer Transition Labs help you work through four key areas that impact your success as CCO:

  • How do I transform the way we do business to drive growth objectives and create enterprise value?
  • How can our organization master the strategies and tools that are vital to win with today’s consumers?
  • How can we leverage the right channels, tools, and talent to become a visionary for consumer experience?
  • What are the capabilities we need to effectively and efficiently implement and operate commercial services?
  • Download the PDF

    Chief Communications Officer Transition Labs help you work through four key areas that impact your success as the CCO:

  • How do we take advantage of innovation and new business models to drive strategic communications?
  • How do we transform the way we do business with forward-thinking communications strategies?
  • What are the right capabilities to deliver strategic communications and marketing in an efficient and effective manner?
  • How can we tell effective stories to shape and safeguard the company’s brand and identity?
  • Download the PDF

    Chief Customer Officer Transition Labs help you work through four key areas that impact your success as the CCO:

  • How do I transform the way we do business to drive growth objectives and create enterprise value?
  • How can our organization master the strategies and tools that are vital to win with today’s customers?
  • How can we leverage the right channels, tools, and talent to become a visionary for customer experience?
  • What are the capabilities we need to serve the customer in an efficient and effective manner?
  • Download the PDF

    Chief Digital Officer Transition Labs help you work through four key areas that impact your success as the CDO:

  • How do we take advantage of customer experiences, new business models, and technology innovations to drive growth?
  • How do we transform the way we do business with forward-thinking digital engagement strategies?
  • How can we strengthen user experience and preserve our reputation?
  • What are the right capabilities to operate digital services in an efficient and effective manner?
  • Download the PDF

    Chief Sales Officer Transition Labs help you work through four key areas that impact your success as the CSO:

  • How do I transform the way we do business to drive growth objectives and create value for our customers?
  • How can our organization master the strategies and tools that are vital to win with today’s customers?
  • How can we leverage the right channels, tools, and talent to become a visionary for customer experience?
  • What are the capabilities we need to sell our products and services in an efficient and effective manner?
  • Download the PDF

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    Our leadership

    Stacy Kemp

    Stacy Kemp

    Principal | Marketing & Customer Strategy

    Stacy is the Executive Lead of Deloitte’s CMO Program and a principal at Deloitte Consulting LLP. She works with Global 100 clients and has led an early-stage, entrepreneurial organization within the ... More