Services

Enterprise Application Development & Maintenance Services

Solutions to meet the demands of the digital marketplace

Are outdated systems, inefficient processes, and workforce constraints hindering your digital transformation? Deloitte’s enterprise Application Development and Maintenance services can give you the competitive advantage and support needed to meet rising challenges brought on by digital disruption and changing customer expectations.

A growing need for enterprise Application Development and Maintenance services

Since the onset of the pandemic, digital disruption and changes in how people work have changed customer expectations. Now, customers expect efficient interactions, speed for processing and problem resolution, improved personalization, and the highest level of service responsiveness. But companies are having a hard time meeting these new demands and face challenges in all areas of their business. These challenges include:

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  • Difficulty attracting and retaining experienced talent or upskilling current workforce
  • A changing workplace with new and different ways to work
  • A growing need for skills to drive technology innovation
  • Limited capacity of resources to proactively support their future business needs
  • Increased customer demand for exemplary service
  • Limited controls on process discipline to manage data, reporting, exceptions, and business processes
  • Poor data equality, causing manual intervention, incorrect reporting and insights, business process breakdowns, and failed integrations
  • A growing need for faster speed to market and improved governance
  • Poor customer service, satisfaction, and problem resolution
  • Difficulty adopting new releases and falling behind as new functionality rolls out
  • Breakdowns in alignment between business and technology, including system processes, features, and business needs
  • Limitations of existing platforms and applications
  • Inability to drive innovation and automation

With this onset of challenges, old models of application development solutions no longer work. Organizations need to capitalize on solutions that respond faster to market and competitive disruptions, all while meeting these new customer expectations. Deloitte’s enterprise Application Development and Maintenance services help organizations develop a roadmap to design and establish delivery expectations while maintaining a high level of quality assurance and control. We also ensure ongoing management of your business processes, helping to meet the demands of the marketplace while striving for continuous improvements.

Operate to transform

Deloitte’s enterprise Application Development and Maintenance services are designed to help you operate to transform your business with innovative technologies, processes, and approaches. Optimizing, modernizing, and transforming your business are critical tenets to our Operate offerings. With a focus on process efficiency, artificial intelligence, machine learning based automation, analytics, use of emerging commercial and proprietary tools, operating model and governance optimizations, and agile based delivery methods, we can help your organization reduce operational costs, accelerate growth and time to market for measurable and improved business value. Our services include:

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Application development solution

We focus on building and developing applications that will transform your business through our Enterprise Value Delivery approach, which embraces the concepts of agile delivery, business value-driven software development, and transparency. This approach—with its proven processes, accelerators, and tooling—produces high quality software while managing complexity, unpredictability, and change.

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Quality engineering solution

We provide standup test capabilities with a full spectrum of quality assurance services and assets. This is driven by an automation-first approach and enabled by robotics, AI, and analytics to help deliver higher-quality, cost-efficient quality engineering solutions. Our approach and processes along with our tools and accelerators reduce testing schedules, improve quality, and reduce risk for our clients’ organizations.

Download now: 2023 Quality Engineering Trends Report
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Application maintenance solution

We provide end-to-end application management across enterprise and core applications and systems to improve and achieve business outcomes. These maintenance and application management services can be custom developed to fit your needs. Our services help your organization reduce costs, drive efficiencies, improve speed to market, enhance customer satisfaction, and modernize your platform to become more agile and responsive. We help drive innovation and continuous improvement by tapping into cutting edge technology, proprietary tools, and business processes.

We deliver these Application Development and Maintenance services (ADM) through Deloitte’s ADM Center of Excellence (COE). The ADM CoE is designed to help organizations transform rapidly to meet their business objectives while enabling them to operate efficiently. It is through our collaborative teams who have the right mix of technology and domain expertise that we partner with organizations to plan, build, manage and test your core applications. Our foundry attributes include process and modeling optimization, application innovation, continuous communication—all within a transparent and well-governed structure.

Organizations need a trusted partner who can bring differentiated advice, skills, and assets within a partnership model that is agile and flexible. Deloitte’s enterprise Application Development and Maintenance services carry deep capabilities in advising, maintaining, and enhancing technologies while delivering insights across flexible economic models. Our application development solutions are built upon these differentiators:

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Vinay Chandra

Vinay Chandra

Core Technology Operations Offering Leader

Vinay is a principal with Deloitte Consulting LLP who brings more than 20 years of consulting experience in the areas of application development, managing global teams, P&L management, and analytics &... More

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