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Services

Operate Services  

Embrace a more agile way of doing business

Digital disruption is redefining how organizations do business. Never before has there been such a convergence of exponential shifts in people, processes, and technology. And, organizations that need to scale operations, accelerate innovation, drive efficiencies, and expand expertise to better focus on their core competencies are turning to more agile ways of operating, including, business process enablement services, and analytics-as-a-service.

Why are companies turning to new service models?

The status quo is not an option

Relying exclusively on rigid, legacy technologies and operations, limited in-house talent, and low adoption of innovative assets within an inflexible business model is an old-school strategy.

To fully capitalize on a more agile business not only requires a move to new technology, but also a reimagining of IT operations and a shift in the business model. More dynamic, flexible contracting models that can align to changing business priorities, demands, and disruptive innovations are replacing the long-term, fixed (scope and price) contracts of the past.

How do Operate Services work?

Deloitte’s Operate Services enable us to serve as an extension of your organization. We bring deep capabilities in advising, maintaining, and enhancing technologies and delivering insights across flexible economic models. Operate Services include specialty-centric and technology-centric offerings in new types of solution collaborations that are scalable, flexible, and typically structured by subscription, outcome/output, or labor resources used. They take on either a traditional (largely people-based) model or hybrid (asset/platform-based) model.

Learn more about our Traditional and Hybrid Operate Services

The Deloitte difference

With our fingers on the pulse of companies' evolving needs for data, advanced technologies, and new business process outsourcing engagement models, we deliver a full suite of Operate Services that have the potential to transform organizations—and we have the resources to do it with 35,000 Operate Services professionals across a worldwide network. With decades of deep industry knowledge and technology experience, we develop a clear roadmap for achieving results that establishes the business outcomes organizations want to achieve, and the technologies and processes needed to get there.

What do you think?

If the goal is to move your company to a more agile business model and increase its competitive advantage, we should talk.

Get in touch

Ayan Chatterjee

Ayan Chatterjee

National Managing Principal | Operate Services

Ayan is a principal with Deloitte Consulting LLP and the organization’s leader for Operate services, which includes Application Management Services, Analytics- and Advise- as-a-Service, Foundry Servic... More

Sherry Allen

Sherry Allen

Managing Director | Technology Managed Services

Sherry is a managing director at Deloitte Consulting LLP where she serves clients in the energy and resources industry with a focus on Technology Managed Service partnerships. She brings more than 20 ... More

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