Everything-as-a-Service (XaaS): Beyond the device

The case for XaaS transformation

The XaaS model isn’t new. Long employed by utility and telecom companies, flexible consumption business models have now expanded to businesses in other industries, creating value for both customers and the companies that adopt them. Benefits to customers include flexibility, convenience, and affordability, while vendors can enjoy financial predictability, lower unit costs from aggregation, and enhanced customer relationships.

Companies that have shifted their offerings to an XaaS model have been met with considerable success. They have been rewarded by consumers as well as investors, challenging conventional valuations and placing pressure on industry players that are retaining traditional business models, such as perpetual licensing and one-time contracts.

Adopting as-a-Service business models has become a business imperative for many organizations. Newer companies that launched with these models at the outset are at a considerable advantage. Large, complex, and more entrenched companies face a bigger challenge—both in effecting a successful transformation and in determining the optimal pacing and sequencing of the transition.

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Deloitte can help you in the transition to as-a-Service

Deloitte has guided a myriad of companies through the transformation to XaaS. We have deep knowledge of consumption-based and pay-per-use business models and understand the challenges they present. We understand that modern businesses comprise a number of highly complex, interrelated systems, which is why we don’t view any transformational element in isolation. We can help you think through the implications of the business decisions you’ll need to make as you transition to an as-a-Service model.

With a full range of capabilities, we can work with you through the entire transformation—from inception and design to execution, operation, and change management. We have professionals who are knowledgeable about all industry dynamics, core functional areas, strategic capabilities, and enablement technologies. In addition, we also bring together team members who are highly experienced in the following areas:

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