2021 holiday: Retail season recap

Review of 2021 holiday spending and consumer shopping trends

This episode of That Makes Cents provides analysis and insights on how the retail industry performed this past season.

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Learnings from the festive season

In the tradition of reflecting on the past year to prepare for the new one, this episode takes a look at how consumers, retailers, shipping providers, and manufacturers faced the challenges of this past holiday season. Plus, the trends to watch for in 2022.

Featuring guest speakers Chloe Harootunian and Alyssa Casale of Deloitte Consulting LLP.

[Eighty-seven percent of Gen Zs] said that they expected to be inspired by social media for holiday gifts. Each year, over the past few years, our team tracks how social media impacts holiday shopping trends, but this was the first year that we actually started to see data come in to support this topic.

—Chloe Harootunian, consultant, Deloitte Consulting LLP.

Dive deeper into the research mentioned in the podcast. Check out:

About That Makes Cents

Our consumer podcast, That Makes Cents, dives into what consumers are thinking, feeling, and buying right now. Host and Deloitte leader Bobby Stephens talks with industry specialists to help you navigate the evolving consumer industry and prepare for what’s next.

Visit the That Makes Cents library to explore even more insights about consumer trends.

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