Business Insurance Claim consulting

Assisting on the road to recovery

Affected by a recent disaster? Need assistance filing business interruption insurance claims? Deloitte can help calculate property loss, lost profits, and expenses. Depending on your coverage, recovery from insurance carriers also may be possible. Our network of legal specialists can help.


Deloitte’s Business Insurance Claim (BIC) consulting practice has significant experience assisting clients with large, complicated insurance claims and can provide assistance throughout the insurance recovery process. Our goal is to help our clients prepare their claims and understand the claims process and their options. We assist with the preparation of a defensible and fully documented claim in an efficient manner, often resulting in more timely reimbursement from the insurance carriers.

Service offerings

  • Development of an overall claim strategy
  • Assistance in securing cash advances/interim payments
  • Calculation of property damage, extra expense and business interruption claims (including contingent business interruption) including proper level of documentation
  • Insurance claim preparation and submission
  • Provide advice so that our clients can make informed decisions on potential claim agreements and settlements

Typical Triggers

  • Direct physical damage
  • Damage sustained by suppliers and customers—contingent losses
  • Loss of power—contingent losses
  • Ingress/Egress—lack of accessible roads or flooding around premises that does not allow access for employees and/or customers
  • Evacuation and closure orders of cities, airports, etc.

Types of Losses

  • Costs to repair or replace damaged assets
  • Business interruption losses—loss of profits (per insurance policy definition)
  • Extra/expediting expenses—costs incurred in excess of normal operation costs or to help expedite getting back to pre-loss conditions/operations
  • Sue and Labor—costs incurred to protect damaged property from further loss once a loss has occurred.

Types of Valuation

  • Dictated by the policy language
  • Original purchase cost
  • Replacement cost
  • Actual cash value (ACV)—replacement costs less physical depreciation
  • Deductibles can vary depending on cause of loss

Strategic Considerations

  • Using the insurance proceeds to rebuild at a different location
  • Taking the opportunity during the repair/replace process to reconfigure or expand (with incremental costs not being recoverable)


Important first steps

Get in touch

Kathryn Pavlovsky

Kathryn Pavlovsky

Principal | Deloitte Risk & Financial Advisory

As a principal in Deloitte Risk & Financial Advisory, Katie currently serves as the leader of the Business Insurance Claims Consulting and the Energy, Resources & Industrials (ER&I) industry practices... More

Anthony J. Jackson

Anthony J. Jackson

Deloitte Transactions and Business Analytics LLP

Anthony Jackson has more than 20 years’ experience advising clients on debt restructuring, working capital improvements, vendor diligence, liquidity and cash flow modeling, store closure analysis, con... More

John Little

John Little

Principal | DTBA LLP

John leads the Deloitte Risk & Financial Advisory Company Advisory service area within the Deloitte Turnaround & Restructuring. He has more than 30 years of management and leadership experience, and s... More

Did you find this useful?