Workforce experience by design

If you’re among the 50% of the workforce considering a career change, you know how much the experience you have at work matters every day. Today, nearly every organization, irrespective of industry, is grappling with how to transform the experiences their workers have every day. Employers who are winning in today’s hypercompetitive market deeply understand their workers, articulate who they are, declare what they stand for as employers, and then live up to those expectations. Deloitte’s Colleen Bourdeaux and Courtney Sherman are joined by Ramondy Thermidor from Memorial Sloan Kettering Cancer Center on how leaders can use human-centered design thinking that places the worker at the center.

Over the past two years, we are certainly seeing empathy, authenticity, vulnerability becoming not only accepted, but even expected. And many leaders are now talking about the importance of these factors and these characteristics. But they’re struggling to model it in their day-to-day behaviors, norms, ways of working.

Designing the workforce experience with the human at the center

How do you win in the market for talent and for customers? By placing the worker at the center and designing experiences that resonate with the workforce and differentiate them from the competition.

From “the Great Resignation” to “the Great Reimagination”

To prepare for a future in which crisis may be business as usual, companies have an opportunity to shift their thinking on talent and many other aspects of work.