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Meet our research team

Deloitte Center for Government Insights

Our Center for Government Insights produces groundbreaking research to help government solve its most complex problems. Through forums and immersive workshops, we engage with public officials on a journey of positive transformation, crystallizing insights to help them understand trends, overcome constraints, and expand the limits of what is possible.

William D. Eggers

​Bill is the executive director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership. His most recent book is Delivering on Digital: The Innovators and Technologies that are Transforming Government (Deloitte Insights, 2016).

His eight other books include The solution revolution: How government, business, and social enterprises are teaming up to solve society’s biggest problems (Harvard Business Review Press 2013). The book, which The Wall Street Journal calls “pulsating with new ideas about civic and business and philanthropic engagement,” was named to ten best books of the year lists.

His other books include The Washington Post best seller If we can put a man on the Moon: Getting big things done in government (Harvard Business Press, 2009), Governing by Network (Brookings, 2004), and The Public Innovator’s Playbook (Deloitte Research 2009). He coined the term Government 2.0 in a book by the same name. His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, and the Chicago Tribune.

Read his latest research on Government and public services.

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William D. Eggers

John O'Leary

John is the state and local government research leader for the Deloitte Center for Government Insights. Prior to joining Deloitte, John served as the vice president of communications and executive reporting with State Street Bank. John previously served in multiple senior leadership roles for the Commonwealth of Massachusetts and was a distinguished research fellow with the Kennedy School of Government at Harvard University. He is the co-author of the 2009 Washington Post best-seller, “If we can put a man on the Moon.”

Read his latest research on State Government.

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John OLeary

W. Bruce Chew, PhD

Bruce is the federal research leader for the Deloitte Center for Government Insights and a managing director with Monitor Deloitte, the home of Deloitte’s Strategy practice. Bruce has served a broad range of government, educational, and commercial clients with a particular emphasis on helping large, historically-successful organizations respond effectively to technology disruptions, outside pressures, or new opportunities. Bruce has been in consulting for more than twenty years. Prior to entering consulting, Bruce was an Associate Professor at the Harvard Business School where he was an award-winning teacher. Bruce is a sought-after speaker who has published in the Harvard Business Review, Brookings papers, and elsewhere. In 2015 and 2016, Bruce was on the Advisory Board for the Federal Government’s inaugural President’s Customer Service Awards.

Read his latest research on Federal Government.

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Bruce Chew

Tiffany Dovey Fishman

Tiffany is a senior manager with the Deloitte Center for Government Insights. Her research and client work focuses on how emerging issues in technology, business, and society will impact organizations. She has written extensively on a wide range of public policy and management issues, from health and human services reform, to the future of transportation, and the transformation of higher education. Her work has appeared in a number of publications, including Public CIO, Governing, and EducationWeek. Tiffany also serves as an advisor to Deloitte’s Center for Government Insights, focusing on developing innovative, yet practical ways governments can transform the way they deliver their services and prepare for the challenges ahead. Tiffany holds a BA in philosophy and public health and community medicine from University of Washington and a Master’s in Public Policy from The George Washington University.

Read her latest research on Reimagining Higher Education.

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Tiffany Fishman

Joe Mariani

Joe is a research manager with Deloitte’s Center for Government Insights. His research focuses on innovation and technology adoption for both national security organizations and commercial businesses. His previous work includes experience as a consultant to the defense and intelligence industries, high school science teacher, and Marine Corps intelligence officer.

Read his latest research on Defense and national security.

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Joe Mariani

David Noone

Dave is a senior manager in the Research and Insights group of Deloitte Services LP. He works with governments and universities to better understand and implement emerging technologies and business models that can address their most pressing challenges. Prior to this role, he spent nine years with Deloitte Consulting LLP leading organizational assessment and transformation projects.

Read his latest research on Higher education.

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David Noone

Mahesh Kelkar

Mahesh, of Deloitte Services LP, is a research manager with the Deloitte Center for Government Insights. He closely tracks the federal and state government sectors, and focuses on conducting in-depth research on the intersection of technology with government operations, policy, and decision making.

Read his latest research on Smart cities.

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Mahesh Kelkar

Adam Routh

Adam is a manager with Deloitte's Center for Government Insights and a PhD student in the defence studies department at King’s College London. His research areas include space policy, the future of defense, and great power competition. Adam’s research has addressed US national space policy, space governance, the challenges and requirements of the future military force, and emerging technologies. His analysis has been featured on the nightly news and the John Batchelor Show and published in National Review, The Hill, The National Interest, Space News, The Space Review, Real Clear Defense, and Defense News among other outlets.

Adam previously worked for the Defense program at the Center for a New American Security (CNAS). Prior to CNAS, he worked in the private sector where he facilitated training for Department of Defense components. He also served as a team leader with the US Army’s 75th Ranger Regiment.

Read his latest research on Defense and national security.

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Adam

For more information about the Deloitte Center for Government Insights, visit
www.deloitte.com/us/center-for-government-insights.

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