HHS NextGen integrated eligibility solution accelerator

Transforming government HHS programs

HHS NextGen is Deloitte’s premier digital platform for integrating government Health and Human Services (HHS) eligibility and benefit programs to create transformative change for state government human services agencies and help improve outcomes for the people they serve.

Achieve digital transformation with HHS NextGen

Deloitte’s HHS NextGen is modern, modular, and production proven. We continuously refine and update HHS NextGen based on more than 35 years of experience developing, integrating, and maintaining eligibility case management and self-service systems across the country, and we incorporate new technology and business processes along with the most recent updates to a state’s HHS program policy. HHS NextGen has been used in more than 30 states and helps government agencies to increase interoperability, enhance worker efficiency to manage program operations, and determine benefits for the applicable programs.

Mission matters

We understand that mission matters when working with government HHS programs, and it is our mission to help government leaders achieve your mission—helping to protect and improve the health, safety, and well-being of our fellow citizens. We are focused on helping you improve efficiency, effectiveness, timeliness, quality, and accountability of state government services and benefits programs. That’s why we created HHS NextGen. HHS NextGen integrates benefit programs into a unified digital experience for both workers and the people they serve. We work with government social services programs, including:

  • Childcare
  • Child support
  • Heat and Energy Assistance Program (HEAP)
  • Long-term support services
  • Medicaid
  • Rental and housing assistance programs
  • Supplemental Nutrition Assistance Program (SNAP)
  • TANF
  • WIC

Benefits of HHS NextGen

Through HHS NextGen, we bring a combination of our domain knowledge, lessons learned, and leading practices, and then tailor it to meet the different requirements and needs of your state. Here are some of the benefits of our HHS NextGen solution.

The Deloitte difference

HHS NextGen helps state government agencies adopt innovative, customer-focused experiences to human services transformation while leveraging the latest in technology, including digital, cloud, AI, and mobile, to integrate programs and provide flexibility for the variations in the ways social services are delivered. Modernizing, innovating, and integrating systems for verifying eligibility and service delivery is more than a chance to drive efficiency and secure funding; it creates an opportunity to transform outcomes for the people you serve.

Our platform provides tangible benefits to state workers, individuals, and families across the country, serving the needs of millions of people, increasing productivity for tens of thousands of state workers, and helping dozens of state agencies achieve modernization goals.

Get in touch

Kenneth J Smith

Kenneth J Smith

Human Service Transformation Leader

Kenny is Deloitte Consulting LLP’s national leader and principal for the Integrated Eligibility practice. Kenny has nearly 20 years of experience in large-scale programmatic transformation implementin... More

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