Public Health Transformation (PHT)

All-inclusive assessment, planning, and implementation process designed for public health data inventories, data quality, informatics workforce, and data governance structures

Our methods

• Enable secure, high-quality, and accessible data by integrating agency platforms
• Meet state capacity requirements for maintenance, cost, personnel, and detection services
• Enhance monitoring and evaluation processes to advance program compliance

Our assets

• GovConnect Immunization Information System provides access to consolidated immunization information within a state and local health jurisdiction and across jurisdictions through Deloitte’s Immunization Registry. It allows patients, health care providers, public health officials and Centers for Disease Control and Prevention (CDC) to review immunization history through the CDC Immunization Gateway.
• GovConnect Integrated Disease Surveillance is a next-generation disease surveillance solution to enable advanced health care provider data sharing, provide real-time access to disease spread data, reduce time to outbreak detection, and streamline public health investigations.
• GovConnect Vaccine Management System is a centralized vaccine management platform used to manage mass vaccination distribution and administration. A mobile-ready application is built into the GovConnect Salesforce Platform.
• GovConnect for Licensing and Permitting is designed to help transform the interaction among government, professionals, and business owners to improve the experience of obtaining and maintaining government-regulated licenses and permits.
• PHIRE (Public Health Integrated Rules Engine) is a modernized electronic message rules engine that ingests and manages large volumes of electronic health records through automated business rules.
• Cortex AI for Government is a proven blueprint for enterprise AI/ML that uses machine learning to enhance decision-making and improve mission outcomes.

Interoperable central data exchanges, automated reporting, and health data integration—improving system functionality and core operations

Our methods

• Improve lab/case interface systems by leveraging modern, cloud-native solutions for data ingestion, analytics, and routing
• Boost capabilities for case management, support, and patient engagement through a knowledge platform

Our assets

• PHIRE (Public Health Integrated Rules Engine) is a modernized electronic message rules engine that ingests and manages large volumes of electronic health records through automated business rules.
• Cortex AI for Government is a proven blueprint for enterprise AI/ML that uses machine learning to enhance decision-making and improve mission outcomes.
• Trustworthy AI™ addresses ethical decision-making by reviewing ethics concerns. Deloitte AI institute is working to bridge the gaps by applying ethics to emerging tech.

A cloud-based solution focused on enhancing organizational effectiveness, creating business process efficiencies, and improving fiscal management improvement

Our methods

• Improve funding management and budget tracking through a centralized platform
• Strengthen fiscal planning through automated budget reporting and analytic processes

Our assets

A cloud-based, centralized platform with shared services for compliance regulation, improved operational reporting, and license and fee processing

Our methods

• Grow timely and informed decision-making through accurate reporting
• Improve processes to minimize maintenance, tracking, and inefficiency
• Increase state and local licensing response time with a single shared service platform

Our assets

A cloud-based management platform used for the surveillance, collection, and analysis of legally notifiable diseases and conditions

Our methods

• Modernize data management and interoperability with associated public health systems
• Improve data quality and reporting to the CDC
• Simplify surveillance and investigation activities for local health departments

Our assets

• GovConnect™ Integrated Disease Surveillance is a next-generation disease surveillance solution to enable advanced health care provider data sharing, provide real-time access to disease spread, reduce time to outbreak detection, and streamline public health investigations.
• PHIRE (Public Health Integrated Rules Engine) is a modernized electronic message rules engine that ingests and manages large volumes of electronic health records through automated business rules.
• Deloitte’s EpiTrax Suite (previously known as CasePointer Suite) is a leading open-source platform for collecting, organizing, and maintaining epidemiological data designed to support state and local public health. A cost-effective option, EpiTrax enables users to develop uniquely tailored, disease-tracking modules with rapid implementation, configuration, and integration capabilities​. The suite also includes the following components, which operate harmoniously around the central EpiTrax application and database:
• Electronic Message Staging Area (EMSA): A rules-based application developed to receive and interpret mandatory health reporting (e.g., ELR, eCR).
• Mirth Connect: A cross-platform HL7 interface utilized to build accessible, secure, and interoperable mechanisms to send bidirectional messages between systems and applications.
• Disease Reporting Portal: A web-based portal that enables health care providers to securely submit patient information and laboratory testing online.
• NMI Module: Configures Message Mapping Guides (MMGs) to EpiTrax variables, and allows for automatic reporting submission to the CDC.

A platform to manage ongoing public health cases, monitor patient records, enhance communication follow-ups, and improve health outcomes

Our methods

• Automate workflow processes for optimal benefit management/public health case management
• Activate knowledge management platforms to improve case management and patient support

A next-generation public health screening program that is designed to boost testing processes, data integration, and reporting requirements

Our methods

• Enhance end-to-end testing processes to allow greater visibility to public health departments
• Track current genetic disease by developing a dashboard
• Improve screening outcome processes for the overall population

A cloud-based platform designed to analyze medical data and deploy statistical processes to detect potential disease outbreaks

Our methods

• Provide disease investigators with advanced notifications as a result of improved operations
• Enhance traditional disease surveillance techniques through predictive analysis

Our assets

• GovConnect Integrated Disease Surveillance is a next-generation disease surveillance solution to enable advanced health care provider data sharing, provide real-time access to disease spread, reduce time to outbreak detection, and streamline public health investigations.
• PHIRE (Public Health Integrated Rules Engine) is a modernized electronic message rules engine that ingests and manages large volumes of electronic health records through automated business rules.

A centralized platform designed to manage mass vaccination distribution and administration

Our methods

• Develop a knowledge management platform to improve immunization response rate
• Integrate health department systems through data sharing processes
• Access real-time vaccine administration data to support decision-making, outreach campaigns, and distribution efforts

Our assets

• GovConnect Immunization Information System provides access to consolidated immunization information within a state and local health jurisdiction and across jurisdictions through Deloitte’s Immunization Registry. It allows patients, health care providers, public health officials, and Centers for Disease Control and Prevention (CDC) to review immunization history through the CDC Immunization Gateway.

A system responsible for governing public health record information through network analysis, data modernization, and population management

Our methods

• Establish high-quality and accessible records to implement secure processes
• Analyze inflow and outflow of records through network analysis
• Pair monitoring and case management data with external data sources for improved contact tracing

An electronic record-keeping system designed to organize patient medical record data to facilitate clinical decision-making, care delivery, and appropriate billing and claims management

Our methods

• Enable interoperability between systems to minimize patient record errors
• Monitor provider services to promote quality care outcomes
• Streamline patient records for easy navigation processes

A centralized eligibility management platform to help track loop referrals, expand community program enrollment, and address social determinants of health needs

Our methods

• Recommend resource packages by performing a data and outcome analysis
• Implement a centralized system to increase enrollment in community-sponsored programs

Tech-based solutions for core operations to enable public health agencies to operate more efficiently and effectively

Our methods

• Implement real-time data-sharing capabilities across programs
• Streamline financial and administrative management activities

Operational enhancements to improve customer experience through direct engagement and clear communication with customers

Our methods

• Employ technology to improve effectiveness of customer interactions
• Focus on the agency and customer values by integrating a modernized tech system

Our assets

• TrueServe™ is an integrated suite of leading contact center technologies and industry-specific accelerators.

A centralized portfolio system to transform administrative functions, such as fiscal planning, human resource allocations, and performance management

Our methods

• Align workforce by utilizing tailorable performance and labor law compliance systems
• Drive workforce planning through data-driven management systems

An interoperable management platform serving as a central point for workforce metrics and employee performance data analytics

Our methods

• Assess organizational gaps through data reporting systems
• Utilize a change management platform to enable effective and equitable employee practices
• Create shared accountability and ability to analyze employee performance metrics