GovConnect™
Bridge tomorrow's possible with today's proven
Composable solutions built for your mission
Every mission faces the need to modernize, innovate, and become more agile, responsive, and effective. Yet with modernization and innovation comes change and risk. With GovConnect, you can realize modernization and innovation faster and with less risk by using proven solutions that are composable and configurable to the needs of your organization and the people it serves.
Explore solutionsWhat can GovConnect do for you?
The clue is in the name: GovConnect solutions connect today's leading platform technologies with Deloitte's mission expertise and full-service capabilities to enable elevated human experiences for government workforces and the people they serve.
GovConnect is not packaged software you can’t control; instead, it’s a collection of public-sector configurable modules, components, AI co-pilots, and enabling tools that are infused with Deloitte’s experience, tailored to your mission, that natively run on cutting-edge platform technology including, Salesforce, ServiceNow, Snowflake, and others.
Contact us nowBuild connected, modern experiences for the people you serve with confident delivery from Deloitte.
- Faster implementation with pre-packaged and pre-tested data models, screens, AI, and workflows
- Modern, streamlined user experience created through human-centered design
- Increased workforce productivity enabled by AI-assisted workflows
- Lower development and maintenance costs through reuse of common platform capabilities
- Agility to meet new requirements by enabling additional modules and AI capabilities as needed
- More efficient integrations with business-specific functions through configurable setup
Connecting people, communities, and government
With experienced teams ready to help jump-start your journey, GovConnect brings innovation and scalable solutions together to address your most pressing challenges, so you can focus more on meeting the needs of the people you serve.
Let’s work together to reimagine government service delivery.
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Artificial Intelligence
Advance your mission with AI
Artificial Intelligence
Use GovConnect AI to help interpret policy, summarize cases, understand data, and support customers more effectively and efficiently.
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Co-Pilots
Generative AI to enable workforce efficiency
Co-Pilots
Helps to answer questions about complicated policies, surface relevant information from case investigations, summarize interviews and meetings, and create meeting appointments.
Top 3 Features
- Securely interpret and access organizational data
- Feedback and ratings improve future responses
- Natural language synthesizes information and uncovers insights
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AI-Ready Data Foundation
Scale your data with AI
AI-Ready Data Foundation
A suite of services that assist government agencies in building and managing modern, cloud-integrated data ecosystems, enabling the delivery of analytics and AI at scale
Top 3 Features
- Strategic data modernization, governance and quality management plan
- Cutting-edge data ecosystem, accelerating readiness for enterprise-scale analytics and AI
- Managed analytics/AI solutions scaled through hybrid agile services
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Constituent Engagement
Engage constituents through omni-channel experiences
Constituent Engagement
Meet your constituents where they are and connect them to government services enabled by web, mobile, voice, and text channels.
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3-1-1 Portal
Improve efficiency of nonemergency requests
3-1-1 Portal
Provides jurisdictions with a nonemergency service request solution (3-1-1) that features a public portal for submitting requests and a back-office application for triaging them.
Learn moreTop 3 Features
- Mobile-friendly public portal to report issues
- Built-in code enforcement processes
- Maps integration and centralized knowledge base
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Government Services Center
Engage and support citizens
Government Services Center
A portal solution that addresses constituent needs for services and combines them with a modern fulfilment engine for efficient employee processing and a scalable and easy to use interface that enables rapid and inexpensive deployment by leveraging preconfigured use cases with the ability to customize and configure to individual government needs.
Top 3 Features
- Guides interaction with design elements, gamification, and conversational questions
- Intelligent Optical Character Recognition used for ID proofing
- Inclusive design for people with language and literacy barriers, with disabilities, and those who are technologically challenged
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Finance and Innovation
Increase return from investments and innovation
Finance and Innovation
GovConnect’s finance and innovation management accelerators enable better planning, tracking, and reporting on finances, contracting, grants & loans, and innovation programs.
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Financial Audit Management
Optimize FIAR audits
Financial Audit Management
Streamlines the DoD FIAR audit workflow to accelerate responses and improve outcomes through multichannel communication and collaboration tools.
Top 3 Features
- Full audit life cycle tracking and management
- Built-in review and approval workflows
- Support for independent auditor reviews
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Financial Management Applications
Automate financial processes
Financial Management Applications
Enables planning, tracking, and reporting by role on finances, integrating user-generated data with information from legacy financial systems or systems of record.
Learn moreTop 3 Features
- Standardizes data collection, consolidation, and reporting
- Distribute, collect, review, and approve spend plans
- Routing and approval of information between stakeholders
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Funding Assistance Management
Manage requests for funding
Funding Assistance Management
Offers a simplified approach to managing and prioritizing crisis-related funding requests while also streamlining the planning process for subsequent procurement actions.
Learn moreTop 3 Features
- Risk-based prioritization to enable quick responses
- Automates routing of approvals
- Provides reporting and audit capability
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Grants and Digital Loans Management
Increase efficacy of grants
Grants and Digital Loans Management
Drives greater impact from grant investments across pre-award, award, post-award, and close-out processes.
Top 3 Features
- Topic-driven peer-to-peer collaboration and community
- Efficient and effective performance monitoring
- Self-service grantee portal with resource library
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Innovation Program Platform
Manage innovation programs
Innovation Program Platform
Integrates the capabilities needed to operate a world-class innovation or digital transformation program into a single platform.
Top 3 Features
- Define your program ambitions and customize your workflow
- Intake and manage innovations throughout their development
- Visualize overall program health, metrics, and all activities
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OMB A-123 Accelerator
Attract and retain talent with speed and ease
OMB A-123 Accelerator
A ready-to-deploy solution that supports the automation of the Office of Management and Budget A-123 policy requirements.
Learn moreTop 2 Features
- Provide granular documentation to capture requirements and controls mapping more effectively, allowing federal agencies to streamline and automate key internal control activities
- Allow one central, unified platform that is enabled with real-time monitoring
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Human Services
Elevate human services and benefit programs
Human Services
GovConnect transforms the delivery of services and benefits for our most vulnerable neighbors and elevates the human experience to strengthen our communities.
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Child Care
Provide access to quality child care
Child Care
Provides a broad suite of modules to assist state agencies along with their business partners in delivering quality child care programs to families.
Learn moreTop 3 Features
- Eligibility determination and case management
- Integrated provider portal
- Manage provider licenses, inspections, and ratings
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Child Support
Support children financially
Child Support
Modernizes the business of collecting and distributing child support payments with a public portal that increases payment rates and a worker portal that improves program efficiency.
Learn moreTop 3 Features
- Online customer, employer, and attorney portals
- Configurable financial calculation engine
- 360-degree case management tailored to child support
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Child Welfare
Keep children safe
Child Welfare
Focuses on improving the safety and well-being of children and families through the Child Welfare program.
Learn moreTop 3 Features
- Modular, configurable, federally compliant case management
- Collaborative, data-driven case worker experience
- Modern portals for mandated reporters and foster families
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Community Resource Engine and 2-1-1 Portal
Increase access to health and socioeconomic supports
Community Resource Engine and 2-1-1 Portal
Connects residents to community resources that address health and socioeconomic needs and tracks outcomes with closed-loop referral features.
Learn moreTop 3 Features
- Personalized recommendations for resources
- Integrates with existing state systems to show full picture
- Generates insights to guide statewide policy and strategy
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Housing Distribution
Optimize access to housing
Housing Distribution
Manages housing distribution across facilities and creates additional transparency between facilities and headquarters through advanced analytics and reporting.
Learn moreTop 3 Features
- Track facility occupancy
- Report on user demographics
- Centralize facility information
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Integrated Housing Assistance
Prevent homelessness
Integrated Housing Assistance
Through a streamlined application and eligibility process, enables jurisdictions to distribute financial aid to eligible renters to prevent eviction through a streamlined application and eligibility process.
Top 3 Features
- Online application portal for both renters and landlords
- Integrated contact center capability
- Case management, workflow, and eligibility determination
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IT Management
Centrally manage IT resources and risks
IT Management
GovConnect empowers your agencies to use IT resources optimally across the enterprise while identifying, assessing, and continuously monitoring risk.
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Enterprise Risk Management
Reduce and mitigate risk
Enterprise Risk Management
Provides simple and effective ways to detect, evaluate, and mitigate risks while ensuring risk management programs are pervasive across an organization.
Learn moreTop 3 Features
- Standardizes and centralizes risk data
- Configurable to meet specific risk and control frameworks
- Visual dashboards, trend analysis, and key risk indicators
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Federal Incident and Breach Response
Real-time security insights
Federal Incident and Breach Response
Streamlines and automates US-CERT reporting requirements and provides real-time insights regarding an agency's security posture through dashboards aligned with federal guidance.
Learn moreTop 3 Features
- Aligned with DHS and OMB guidance and US-CERT reporting
- Includes ready-to-deploy data breach guidance
- Real-time insight into security posture
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Federal Vulnerability Management
Automates compliance requirements
Federal Vulnerability Management
Streamlines and automates US federal compliance requirements for internet-accessible applications aligned with DHS and CISA guidance.
Learn moreTop 3 Features
- Aligned with DHS and CISA guidance
- Streamline and automate false positive reporting
- Aggregated view of internet-facing vulnerabilities
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Realize.Cloud
Optimize use of cloud
Realize.Cloud
Provides centralized governance, budget oversight, and user portals to maximize utilization of cloud resources.
Learn moreTop 3 Features
- Helps identify cost savings through AI recommendations
- Report on entire virtual and cloud infrastructure
- Automated checks and approvals
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Labor and Regulation
Strengthen and regulate labor and economic activity
Labor and Regulation
GovConnect streamlines workforce programs, business interactions, and regulatory oversight that protect and grow economic activity.
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Managed Crisis Recovery
Respond to crisis effectively
Managed Crisis Recovery
Enables governments to respond quickly to disaster recovery situations by standing up a single front-end customer portal for citizens and businesses to request reimbursement.
Learn moreTop 3 Features
- Easy-to -navigate user experience and multilingual
- End-to-end view of the application process
- Multiagency administration and full audit trail
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Licensing and Permitting
Streamline access to licensure and permits
Licensing and Permitting
Transforms the interaction between government, professionals, and business owners to improve the experience of obtaining and maintaining government-regulated licenses and permits.
Top 3 Features
- Mobile-friendly self-service public portal
- Dynamic, configurable questionnaires
- Built-in checklists and review workflows
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Regulated Product Management
License and trace regulated products
Regulated Product Management
Enables the licensing and traceability of regulated products (e.g., alcohol, tobacco) to ensure safe use, transparency, access to decision support data, and regulatory compliance.
Learn moreTop 3 Features
- Enables reporting about origin, testing, and product recalls
- Adaptable to legislation and regulatory framework changes
- Provides real-time view of supply chain
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Unemployment Insurance
Modernize unemployment insurance programs
Unemployment Insurance
Streamlines the process of managing unemployment insurance claims, appeals, and wage determinations.
Learn moreTop 3 Features
- Employer self-service portal for registration and reporting
- Claimant self-service portal for initial and continued claims
- Scalable, configurable workflow management and analytics
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Operations Management
Optimize supply chains and use of inventory and facilities
Operations Management
Through built-in analytics and end-to-end monitoring and tracking, GovConnect enables government agencies to manage supply chains and limited government resources more efficiently.
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Supply Chain Management
Improve relationships with suppliers
Supply Chain Management
Integrates with existing supply chain systems to create end-to-end visibility and a single source of truth for suppliers, categories, and assets across an agency’s supply chain.
Top 3 Features
- Supplier onboarding and relationship management
- Single source of truth for suppliers and stakeholders
- Order management, demand signals, and performance history
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Platform Enhancements
Enhance the power of the platform and deliver faster
Platform Enhancements
Our platform core components consist of reusable functional and technical frameworks that can be leveraged across the enterprise to reduce delivery time, reduce project risk, and increase operational efficiency.
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Adopt 360
Accelerate digital adoption
Adopt 360
Designed to help you accelerate digital adoption for your mission -critical systems by maintaining step-by-step user guides, instruction manuals, articles, documents, and other training content.
Top 3 Features
- Enable content management teams to enhance the end-user training experience
- Create curated training playlists with training manuals, user guides, articles and more
- Track adoption and tailor content to user needs with insights on article views, likes, and search activity
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Core Component Framework
Build applications rapidly
Core Component Framework
Accelerates development of business applications on Salesforce with reusable, configurable components such as questionnaires and document generation.
Top 3 Features
- Configurable, dynamic questionnaire framework
- Template-driven document generation with electronic signature
- Manage schedules, reservations, and appointments
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Public Health
Make better real-time decisions about public health
Public Health
Our public health suite of solutions helps government leaders and public health officials make better real-time decisions about complex and rapidly changing public health crises such as COVID-19.
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Contact Tracing and Tracking
Prevent spread of disease
Contact Tracing and Tracking
Enables state, local, and public health organizations to manage public health cases, trace contacts, and monitor health through omnichannel experiences.
Learn moreTop 3 Features
- Intuitive case management and contact elicitation workflow
- Automated contact notification and follow-up
- Integration with wrap-around social support services
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Immunization Information System
Track immunization
Immunization Information System
Tracks immunizations through a modular system that includes provider management, clinical decision support, vaccine inventory management, and more.
Learn moreTop 3 Features
- Automated reminders and recall notifications
- HL7 integration and patient de-duplication automation
- End-to-end mass vaccination support and analytics
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Integrated Disease Surveillance
Track spread of disease
Integrated Disease Surveillance
Delivers next-generation disease surveillance to enable data-sharing, provide real-time access to disease spread, and streamline public health investigations.
Learn moreTop 3 Features
- Automated, AI-assisted real-time outbreak detection
- Configurable, next-generation data collection and workflow
- Built-in federal reporting compliance and analytics
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Vaccine Management System
Vaccinate large populations efficiently
Vaccine Management System
Manages mass vaccine distribution and administration through a mobile-ready application.
Learn moreTop 3 Features
- Scalable vaccine ordering, inventory tracking, and scheduling
- Capacity planning, allocation, and analytics
- Mobile-friendly patient self-service and follow-up reminders
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Talent Experience
Redefine the talent experience
Talent Experience
Our suite of talent experience accelerators helps improve employee engagement and productivity across the entire employee life cycle.
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Applicant Tracking and Lifecycle Analysis Solution
End-to-end hiring process
Applicant Tracking and Lifecycle Analysis Solution
Allows agencies to redesign and optimize their recruiting and hiring workflows to increase end-to-end transparency and solve the toughest hiring and recruitment challenges.
Learn moreTop 3 Features
- Personalizes vacancy and task views
- Integrates data from external hiring systems
- Enables workload balancing and streamlined communication
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Background Investigation Tracking
Streamline background investigation tracking
Background Investigation Tracking
Streamlines and provides structure for managing contractor background investigations through automated workflows and team collaboration.
Top 3 Features
- Fine-grained security controls to protect PII
- Intuitive user experience enables team collaboration
- Built-in analytics that increase process visibility
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Employee Status Reporting Application
Optimize employee management
Employee Status Reporting Application
Standardizes resource management and project status in a simple user interface that enables organizations to track, monitor, and report on engagements, accounts, and resources.
Learn moreTop 3 Features
- Replaces spreadsheets and standardizes data collection
- Automates quantitative reporting
- Consolidates engagement, organization, and resource data
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HR Gateway
Transform HR service delivery
HR Gateway
Modernizes HR service delivery and creates an intuitive and engaging experience for employees with a single access point for efficient, personalized HR services.
Learn moreTop 3 Features
- Automates manual agency processes with OPM forms
- Automates PAR actions with prepackaged questionnaires
- Personalized HR experience that can result in time savings
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TalenTrace
Attract and retain talent with speed and ease
TalenTrace
Allows teams need to quickly reference how they source talent and forecast future workforce needs while staying focused on enhancing the human experience, speeding up time to hire, and increasing transparency.
Learn moreTop 3 Features
- Simplify analysis, planning, and communication with end-to-end talent management enablement
- Engage employees through on-boarding, career pathing, performance management, and off-boarding
- Works with USA Staffing and your existing HRIT software
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Transportation
Adapt to the changing transportation landscape
Transportation
GovConnect helps governments navigate toward seamless, sustainable, accessible, affordable, and safe transportation.
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Digital DMV
Transform the DMV experience
Digital DMV
Modernizes the DMV customer experience through self-service capabilities for renewing licenses, registering vehicles, asking common questions, completing forms, and virtual appointments.
Learn moreTop 3 Features
- Remote document management to upload and verify documents
- Real ID compliance to verify identification and signatures
- Mobile-friendly with notifications, chat, text, video, and audio
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Mileage-Based User Fee System
Shift transportation revenue models
Mileage-Based User Fee (MBUF) System
Collects transportation revenues from automobile owners based on miles driven on state and US highways to avoid funding shortfalls as a result of increased fuel efficiency and alternative-fuel vehicles
Top 3 Features
- Streamlined enrollment for drivers of qualifying vehicles
- Self-service mileage reporting and payments
- Comprehensive invoicing and billing
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Want to learn how GovConnect can help power your mission?
Let’s talkGet in touch
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Phong Huynh
Principal | Deloitte Consulting LLP
GovConnect Co-founder -
Sanjay Shah
Principal | Deloitte Consulting LLP
Digital Government Offering Leader | GovConnect Co-founder -
Nick Laughlin
Principal | Deloitte Consulting LLP
GPS C&M Innovation & Platform Leader
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