GovConnect^™: Bridge tomorrow's possible with today's proven

Provides jurisdictions with a nonemergency service request solution (3-1-1) that features a public portal for submitting requests and a back-office application for triaging them.

Provides a user-centric approach to criminal justice that can be adapted to fit the changing needs of both the case managers using the system and the clients they serve.

Allows government contact centers to respond to urgent business needs, scale to spikes in demand, and connect agents and consumers to an AI-enabled and responsive ecosystem.

Streamlines and modernizes case management processes through configurable program workflows.

Streamlines the DoD FIAR Audit workflow to accelerate responses and improve outcomes through multichannel communication and collaboration tools.

Enables planning, tracking, and reporting by role on finances, integrating user-generated data with information from legacy financial systems or systems of record.

Offers a simplified approach to managing and prioritizing crisis-related funding requests while also streamlining the planning process for subsequent procurement actions.

Drives greater impact from grant investments across preaward, award, postaward, and close-out processes.

Integrates the capabilities needed to operate a world-class innovation or digital transformation program into a single platform.

Modernizes the business of collecting and distributing child support payments with a public portal that increases payment rates and a worker portal that improves program efficiency.

Focuses on improving the safety and well-being of children and families through the Child Welfare program.

Connects residents to community resources that address health and socioeconomic needs and tracks outcomes with closed-loop referral features.

Manages housing distribution across facilities and creates additional transparency between facilities and headquarters through advanced analytics and reporting.

Enables jurisdictions to distribute financial aid to eligible renters to prevent eviction through a streamlined application and eligibility process.

Provides RPA and intelligent automation programs a framework and platform to manage the end-to-end process for managing and deploying digital assets.

Provides simple and effective ways to detect, evaluate, and mitigate risks while ensuring risk management programs are pervasive across an organization.

Streamlines and automates US-CERT reporting requirements and provides real-time insights regarding an agency's security posture through dashboards aligned with federal guidance.

Streamlines and automates US federal compliance requirements for internet-accessible applications aligned with DHS and CISA guidance.

Enables executives to manage their portfolio of IT investments against organizational objectives and track progress against planned targets.

Provides a simplified approach to project and portfolio management (PPM) and enterprise management of IT throughout the technology life cycle.

Provides centralized governance, budget oversight, and user portals to maximize utilization of cloud resources.

Enables governments to respond quickly to disaster recovery situations by standing up a single front-end customer portal for citizens and businesses to request reimbursement.

Transforms the interaction between government, professionals, and business owners to improve the experience of obtaining and maintaining government-regulated licenses and permits.

Enables the licensing and traceability of regulated products (e.g., alcohol, tobacco) to ensure safe use, transparency, access to decision support data, and regulatory compliance.

Streamlines the process of managing unemployment insurance claims, appeals, and wage determinations.

Integrates with existing supply chain systems to create end-to-end visibility and a single source of truth for suppliers, categories, and assets across an agency’s supply chain.

Accelerates development of business applications on Salesforce with reusable, configurable components such as questionnaires and document generation.

Streamlines the delivery of Salesforce-based solutions for federal agencies through a set of prebuilt, foundational components and frameworks.

Enables state, local, and public health organizations to manage public health cases, trace contacts, and monitor health through omnichannel experiences.

Tracks immunizations through a modular system that includes provider management, clinical decision support, vaccine inventory management, and more.

Delivers next-generation disease surveillance to enable data-sharing, provide real-time access to disease spread, and streamline public health investigations.

Manages mass vaccine distribution and administration through a mobile-ready application.

Allows agencies to redesign and optimize their recruiting and hiring workflows to increase end-to-end transparency and solve the toughest hiring and recruitment challenges.

Streamlines and provides structure for managing contractor background investigations through automated workflows and team collaboration.

Provides a way to manage a community of practice (CoP) and enable employees to share knowledge and expertise, connect and learn from one other, and build capabilities.

Standardizes resource management and project status in a simple user interface that enables organizations to track, monitor, and report on engagements, accounts, and resources.

Modernizes HR service delivery (HRSD) and creates an intuitive and engaging experience for employees with a single access point for efficient, personalized HR services.

Modernizes the DMV customer experience through self-service capabilities for renewing licenses, registering vehicles, asking common questions, completing forms, and virtual appointments.

Collects transportation revenues from automobile owners based on miles driven on state and US highways to avoid funding shortfalls as a result of increased fuel efficiency and alternative-fuel vehicles.