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Engaging government experiences

Government recognizes the need for intuitive, accessible, modern engagement with constituents, but constrained budgets, aging legacy systems, and limited IT resources pose significant barriers to change. In this environment, government leaders are asked to respond to ever-changing policies and regulations without taking pause to update systems. Fortunately, there is now a way to accelerate digital transformation for government with leading, configurable solutions that can help reduce risk, expedite delivery, and elevate the constituent experience.

GovConnect suite of solutions

A suite of solutions and accelerators designed specifically for government, GovConnect integrates with a government’s existing systems and provides a wide range of functionality. It is powered with advanced data analytics capabilities to enable leaders to see and manage data helping them make decisions to support their policies, communication strategies, workforces and citizens.

GovConnect contains reusable functional and technical framework components such as communications hubs, nudge engines, document generation, gamification, and data collection, that can be leveraged across applications to increase operational efficiency. It lifts barriers to transformation by jumpstarting projects to replace or augment legacy systems with ready-to-configure packages. Existing GovConnect assets on Salesforce include:

  • Case management
  • Services management
  • Benefits management
  • Financial management
  • Logistics management
  • Staff management

Explore GovConnect solutions and accelerators

GovConnect core component frameworks

GovConnect core component frameworks are prepackaged accelerators built on the Salesforce platform that provide base application functionality common to local, state, and federal agencies. These components are designed to easily integrate with the business functions of an application and provide a modern, consistent user experience through human-centered design.

Features include a business rules engine, communications hub, inbox, document generation, electronic signature, events, data collection, and nudge engine.

Contact us to learn how GovConnect’s core components can help:

  • Achieve faster implementation with pre-packaged and pre-tested frameworks native to Salesforce
  • Create a modern, streamlined user experience through Lightning layouts and pages
  • Lower development and maintenance costs when frameworks are reused throughout the application
  • Provide agility to meet new requirements by enabling additional frameworks as needed
  • Complete more efficient integrations with business-specific functions through configurable setup
  • Support greater interagency collaboration when frameworks are leveraged across agencies

GovConnect in action

Get in touch

Phong Khanh Huynh

Phong Khanh Huynh

Principal | Deloitte Consulting LLP

Huynh is a Deloitte Consulting LLP principal based in the Costa Mesa, CA, office. He has been with Deloitte for more than 18 years. Huynh leads several large projects across multiple agencies in the s... More

Sanjay Shah

Sanjay Shah

Principal | Public Sector

Sanjay is a principal with Deloitte Consulting LLP's State and Local Government practice with a primary focus on customer-focused digital solutions. He has more than 20 years of experience working wit... More

Savita Raghunathan

Savita Raghunathan

Principal | Government & Public Services

Savita, a principal with Deloitte Consulting LLP has more than 15 years of experience in large-scale custom application development as well as utilizing emerging technologies to enable large state hea... More

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