
GovConnect™: Bridge tomorrow's possible with today's proven
Composable solutions built for your mission
Every mission faces the need to modernize, innovate, and become more agile, responsive, and effective. Yet with modernization and innovation comes change and risk. With GovConnect, you can realize modernization and innovation faster and with less risk by using proven solutions that are composable and configurable to the needs of your organization and the people it serves.
Explore solutionsWhat can GovConnect do for you?
The clue is in the name: GovConnect solutions connect today's leading technologies with Deloitte's mission expertise and full-service capabilities to enable elevated human experiences for government workforces and the people they serve. With GovConnect, you can quickly compose a one-off point solution or strategically enable enterprise transformation.
GovConnect is not packaged software you can’t control; instead, it’s pre-built configurable modules and components, infused with Deloitte’s experience and expertise and tailored to your mission, that natively run on cutting-edge SaaS platforms including, Salesforce, ServiceNow, Appian, and others.
Contact us nowBuild connected, modern experiences for the people you serve with confident delivery from Deloitte.
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Faster implementation with pre-packaged and pre-tested data models, screens, and workflows
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Modern, streamlined user experience created through human-centered design
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Lower development and maintenance costs through reuse of common platform capabilities
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Agility to meet new requirements by enabling additional modules as needed
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More efficient integrations with business specific functions through configurable setup
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Greater interagency collaboration when components are reused across the enterprise
Connecting people, communities, and government
With experienced teams ready to help jump-start your journey, GovConnect brings innovation and scalable solutions together to address your most pressing challenges so you can focus more on meeting the needs of the people you serve.
Let’s work together to reimagine government service delivery.
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Constituent Engagement
Engage constituents through omni-channel experiences
Constituent Engagement
Meet your constituents where they are and connect them to government services enabled by web, mobile, voice, and text channels.
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3-1-1 Portal
Improve efficiency of nonemergency requests
3-1-1 Portal
Provides jurisdictions with a nonemergency service request solution (3-1-1) that features a public portal for submitting requests and a back-office application for triaging them.
Learn moreTop 3 Features
- Mobile-friendly public portal to report issues
- Built-in code enforcement processes
- Maps integration and centralized knowledge base
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Criminal Justice Management
Modernize criminal justice systems
Criminal Justice Management
Provides a user-centric approach to criminal justice that can be adapted to fit the changing needs of both the case managers using the system and the clients they serve.
Learn moreTop 3 Features
- Enables targeted interventions and efficient resource use
- Easier access to decision-making data
- Structured workflows for evidence-based practices
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CRM for Government Contact Centers
Improve contact center experience
CRM for Government Contact Centers
Allows government contact centers to respond to urgent business needs, scale to spikes in demand, and connect agents and consumers to an AI-enabled and responsive ecosystem.
Learn moreTop 3 Features
- AI-assisted workflow and actions
- 360-degree customer view
- Integrates with existing telephony
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Enterprise Case Management
Streamline case management
Enterprise Case Management
Streamlines and modernizes case management processes through configurable program workflows.
Top 3 Features
- Configurable business rules calculate program eligibility
- Task and workload management
- Referral and appointment management
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Finance and Innovation
Increase return from investments and innovation
Finance and Innovation
GovConnect’s finance and innovation management accelerators enable better planning, tracking, and reporting on finances, contracting, grants & loans, and innovation programs.
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Financial Audit Management
Optimize FIAR audits
Financial Audit Management
Streamlines the DoD FIAR Audit workflow to accelerate responses and improve outcomes through multichannel communication and collaboration tools.
Top 3 Features
- Full audit life cycle tracking and management
- Built-in review and approval workflows
- Support for independent auditor reviews
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Financial Management Applications
Automate financial processes
Financial Management Applications
Enables planning, tracking, and reporting by role on finances, integrating user-generated data with information from legacy financial systems or systems of record.
Learn moreTop 3 Features
- Standardizes data collection, consolidation, and reporting
- Distribute, collect, review, and approve spend plans
- Routing and approval of information between stakeholders
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Funding Assistance Management
Manage requests for funding
Funding Assistance Management
Offers a simplified approach to managing and prioritizing crisis-related funding requests while also streamlining the planning process for subsequent procurement actions.
Learn moreTop 3 Features
- Risk-based prioritization to enable quick responses
- Automates routing of approvals
- Provides reporting and audit capability
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Grants and Digital Loans Management
Increase efficacy of grants
Grants and Digital Loans Management
Drives greater impact from grant investments across preaward, award, postaward, and close-out processes.
Top 3 Features
- Topic-driven peer-to-peer collaboration and community
- Efficient and effective performance monitoring
- Self-service grantee portal with resource library
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Innovation Program Platform
Manage innovation programs
Innovation Program Platform
Integrates the capabilities needed to operate a world-class innovation or digital transformation program into a single platform.
Top 3 Features
- Define your program ambitions and customize your workflow
- Intake and manage innovations throughout their development
- Visualize overall program health, metrics, and all activities
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Human Services
Elevate human services and benefit programs
Human Services
GovConnect transforms the delivery of services and benefits for our most vulnerable neighbors and elevates the human experience to strengthen our communities.
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Child Care
Provide access to quality child care
Child Care
Provides a broad suite of modules to assist state agencies along with their business partners to deliver quality child care programs to families.
Learn moreTop 3 Features
- Eligibility determination and case management
- Integrated provider portal
- Manage provider licenses, inspections, and ratings
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Child Support
Support children financially
Child Support
Modernizes the business of collecting and distributing child support payments with a public portal that increases payment rates and a worker portal that improves program efficiency.
Learn moreTop 3 Features
- Online customer, employer, and attorney portals
- Configurable financial calculation engine
- 360-degree case management tailored to child support
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Child Welfare
Keep children safe
Child Welfare
Focuses on improving the safety and well-being of children and families through the Child Welfare program.
Learn moreTop 3 Features
- Modular, configurable, federally compliant case management
- Collaborative, data-driven case worker experience
- Modern portals for mandated reporters and foster families
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Community Resource Engine and 2-1-1 Portal
Increase access to health and socioeconomic supports
Community Resource Engine and 2-1-1 Portal
Connects residents to community resources that address health and socioeconomic needs and tracks outcomes with closed-loop referral features.
Learn moreTop 3 Features
- Personalized recommendations for resources
- Integrates with existing state systems to show full picture
- Generates insights to guide statewide policy and strategy
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Housing Distribution
Optimize access to housing
Housing Distribution
Manages housing distribution across facilities and creates additional transparency between facilities and headquarters through advanced analytics and reporting.
Learn moreTop 3 Features
- Track facility occupancy
- Report on user demographics
- Centralize facility information
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Emergency Rental Assistance Program
Prevent homelessness
Emergency Rental Assistance Program
Enables jurisdictions to distribute financial aid to eligible renters to prevent eviction through a streamlined application and eligibility process.
Top 3 Features
- Online application portal for both renters and landlords
- Integrated contact center capability
- Case management, workflow, and eligibility determination
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IT Management
Centrally manage IT resources and risks
IT Management
GovConnect empowers your agencies to use IT resources optimally across the enterprise while identifying, assessing, and continuously monitoring risk.
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Digital Labor COE
Manage digital labor and automation
Digital Labor COE
Provides RPA and intelligent automation programs a framework and platform to manage the end-to-end process for managing and deploying digital assets.
Learn moreTop 3 Features
- Manage digital labor demand and infrastructure
- Maintain RPA software licenses
- Centrally run and monitor bots
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Enterprise Risk Management
Reduce and mitigate risk
Enterprise Risk Management
Provides simple and effective ways to detect, evaluate, and mitigate risks while ensuring risk management programs are pervasive across an organization.
Learn moreTop 3 Features
- Standardizes and centralizes risk data
- Configurable to meet specific risk and control frameworks
- Visual dashboards, trend analysis, and key risk indicators
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Federal Incident and Breach Response
Real-time security insights
Federal Incident and Breach Response
Streamlines and automates US-CERT reporting requirements and provides real-time insights regarding an agency's security posture through dashboards aligned with federal guidance.
Learn moreTop 3 Features
- Aligned with DHS and OMB guidance and US-CERT reporting
- Includes ready-to-deploy data breach guidance
- Real-time insight into security posture
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Federal Vulnerability Management
Automates complice requirements
Federal Vulnerability Management
Streamlines and automates US federal compliance requirements for internet-accessible applications aligned with DHS and CISA guidance.
Learn moreTop 3 Features
- Aligned with DHS and CISA guidance
- Streamline and automate false positive reporting
- Aggregated view of internet-facing vulnerabilities
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PortfolioSmart
Track IT portfolio
PortfolioSmart
Enables executives to manage their portfolio of IT investments against organizational objectives and track progress against planned targets.
Learn moreTop 3 Features
- Project and program health monitoring
- Budget, schedule, and risk monitoring
- Automatically calculates industry-standard KPIs
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PPM Insight
Improve IT investment decisions
PPM Insight
Provides a simplified approach to project and portfolio management (PPM) and enterprise management of IT throughout the technology life cycle.
Learn moreTop 3 Features
- Supports defensible IT investment planning and decisions
- Includes PPM implementation playbook
- Aligns with federal IT policies
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Realize.Cloud
Optimize use of cloud
Realize.Cloud
Provides centralized governance, budget oversight, and user portals to maximize utilization of cloud resources.
Learn moreTop 3 Features
- Helps identify cost savings through AI recommendations
- Report on entire virtual and cloud infrastructure
- Automated checks and approvals
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Labor and Regulation
Strengthen and regulate labor and economic activity
Labor and Regulation
GovConnect streamlines workforce programs, business interactions, and regulatory oversight that protect and grow economic activity.
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Managed Crisis Recovery
Respond to crisis effectively
Managed Crisis Recovery
Enables governments to respond quickly to disaster recovery situations by standing up a single front-end customer portal for citizens and businesses to request reimbursement.
Learn moreTop 3 Features
- Easy to navigate user experience and multilingual
- End-to-end view of the application process
- Multiagency administration and full audit trail
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Licensing and Permitting
Streamline access to licensure and permits
Licensing and Permitting
Transforms the interaction between government, professionals, and business owners to improve the experience of obtaining and maintaining government-regulated licenses and permits.
Top 3 Features
- Mobile-friendly self-service public portal
- Dynamic, configurable questionnaires
- Built-in checklists and review workflows
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Regulated Product Management
License and trace regulated products
Regulated Product Management
Enables the licensing and traceability of regulated products (e.g., alcohol, tobacco) to ensure safe use, transparency, access to decision support data, and regulatory compliance.
Learn moreTop 3 Features
- Enables reporting about origin, testing, and product recalls
- Adaptable to legislation and regulatory framework changes
- Provides real-time view of supply chain
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Unemployment Insurance
Modernize unemployment insurance programs
Unemployment Insurance
Streamlines the process of managing unemployment insurance claims, appeals, and wage determinations.
Learn moreTop 3 Features
- Employer self-service portal for registration and reporting
- Claimant self-service portal for initial and continued claims
- Scalable, configurable workflow management and analytics
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Operations Management
Optimize supply chains and use of inventory and facilities
Operations Management
Through built-in analytics and end-to-end monitoring and tracking, GovConnect enables government agencies to manage supply chains and limited government resources more efficiently.
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Supply Chain Management
Improve relationships with suppliers
Supply Chain Management
Integrates with existing supply chain systems to create end-to-end visibility and a single source of truth for suppliers, categories, and assets across an agency’s supply chain.
Top 3 Features
- Supplier onboarding and relationship management
- Single source of truth for suppliers and stakeholders
- Order management, demand signals, and performance history
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Platform Enhancements
Enhance the power of the platform and deliver faster
Platform Enhancements
Our platform core components consist of reusable functional and technical frameworks that can be leveraged across the enterprise to reduce delivery time, reduce project risk, and increase operational efficiency.
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Adopt360
Accelerate digital adoption
Adopt360
Designed to help you accelerate digital adoption for your mission critical systems by maintaining step-by-step user guides, instruction manuals, articles, documents, and other training content.
Top 3 Features
- Consolidate and curate content with playlists
- Configure your solution with customized analytics
- Track audience adoption and tailor content
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Core Component Framework
Build applications rapidly
Core Component Framework
Accelerates development of business applications on Salesforce with reusable, configurable components such as questionnaires and document generation.
Top 3 Features
- Configurable, dynamic questionnaire framework
- Template-driven document generation
- Event-driven configurable workflows to model processes
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Federal Starter Pack
Streamline delivery of federal projects
Federal Starter Pack
Streamlines the delivery of Salesforce-based solutions for federal agencies through a set of prebuilt, foundational components and frameworks.
Top 3 Features
- Integration with requirements and project management tools
- DevOps accelerators to expedite delivery
- Prebuilt scaffolding common to federal solutions
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Public Health
Make better real-time decisions about public health
Public Health
Our public health suite of solutions helps government leaders and public health officials make better real-time decisions about complex and rapidly changing public health crises such as COVID-19.
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Contact Tracing and Tracking
Prevent spread of disease
Contact Tracing and Tracking
Enables state, local, and public health organizations to manage public health cases, trace contacts, and monitor health through omnichannel experiences.
Learn moreTop 3 Features
- Intuitive case management and contact elicitation workflow
- Automated contact notification and follow-up
- Integration with wrap-around social support services
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Immunization Information System
Track immunizations
Immunization Information System
Tracks immunizations through a modular system that includes provider management, clinical decision support, vaccine inventory management, and more.
Learn moreTop 3 Features
- Automated reminders and recall notifications
- HL7 integration and patient de-duplication automation
- End-to-end mass vaccination support and analytics
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Integrated Disease Surveillance
Track spread of disease
Integrated Disease Surveillance
Delivers next-generation disease surveillance to enable data-sharing, provide real-time access to disease spread, and streamline public health investigations.
Learn moreTop 3 Features
- Automated, AI-assisted real-time outbreak detection
- Configurable, next-generation data collection and workflow
- Built-in federal reporting compliance and analytics
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Vaccine Management System
Vaccinate large populations efficiently
Vaccine Management System
Manages mass vaccine distribution and administration through a mobile-ready application.
Learn moreTop 3 Features
- Scalable vaccine ordering, inventory tracking, and scheduling
- Capacity planning, allocation, and analytics
- Mobile-friendly patient self-service and follow-up reminders
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Talent Experience
Redefine the talent experience
Talent Experience
Our suite of talent experience accelerators helps improve employee engagement and productivity across the entire employee life cycle.
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Applicant Tracking and Lifecycle Analysis Solution
End-to-end hiring process
Applicant Tracking and Lifecycle Analysis Solution
Allows agencies to redesign and optimize their recruiting and hiring workflows to increase end-to-end transparency and solve the toughest hiring and recruitment challenges.
Learn moreTop 3 Features
- Personalizes vacancy and task views
- Integrates data from external hiring systems
- Enables workload balancing and streamlined communication
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Background Investigation Tracking
Streamline background investigation tracking
Background Investigation Tracking
Streamlines and provides structure for managing contractor background investigations through automated workflows and team collaboration.
Top 3 Features
- Fine-grained security controls to protect PII
- Intuitive user experience enables team collaboration
- Built-in analytics that increase process visibility
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Community of Practice
Create communities of expertise
Community of Practice
Provides a way to manage a community of practice (CoP) and enable employees to share knowledge and expertise, connect and learn from one other, and build capabilities.
Learn moreTop 3 Features
- Share communications and knowledge articles
- Manage a mentorship program
- Manage training and conference approvals
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Employee Status Reporting Application
Optimize employee management
Employee Status Reporting Application
Standardizes resource management and project status in a simple user interface that enables organizations to track, monitor, and report on engagements, accounts, and resources.
Learn moreTop 3 Features
- Replaces spreadsheets and standardizes data collection
- Automates quantitative reporting
- Consolidates engagement, organization, and resource data
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HR Gateway
Transform HR service delivery
HR Gateway
Modernizes HR service delivery (HRSD) and creates an intuitive and engaging experience for employees with a single access point for efficient, personalized HR services.
Learn moreTop 3 Features
- Automates manual agency processes with OPM forms
- Automates PAR actions with prepackaged questionnaires
- Personalized HR experience that can result in time savings
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Transportation
Adapt to the changing transportation landscape
Transportation
GovConnect helps governments navigate toward seamless, sustainable, accessible, affordable, and safe transportation.
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Digital DMV
Transform the DMV experience
Digital DMV
Modernizes the DMV customer experience through self-service capabilities for renewing licenses, registering vehicles, asking common questions, completing forms, and virtual appointments.
Learn moreTop 3 Features
- Remote document management to upload and verify documents
- Real ID compliance to verify identification and signatures
- Mobile-friendly with notifications, chat, text, video, and audio
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Mileage-Based User Fee (MBUF) System
Shift transportation revenue models
Mileage-Based User Fee (MBUF) System
Collects transportation revenues from automobile owners based on miles driven on state and US highways to avoid funding shortfalls as a result of increased fuel efficiency and alternative-fuel vehicles.
Top 3 Features
- Streamlined enrollment for drivers of qualifying vehicles
- Self-service mileage reporting and payments
- Comprehensive invoicing and billing
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Want to learn how GovConnect can help power your mission?
Let’s talkGet in touch
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Phong Huynh
Principal | Deloitte Consulting LLP
GovConnect Co-founder -
Sanjay Shah
Principal | Deloitte Consulting LLP
Digital Government Offering Leader | GovConnect Co-founder -
Nick Laughlin
Principal | Deloitte Consulting LLP
GPS C&M Innovation & Platform Leader
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