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Case studies

When cyberattacks lurk around every corner, you need 360-degree prevention and protection

A cyber incident response case study

Staying on top, let alone ahead, of cyber threats can sometimes seem impossible. That’s where strong relationships, flexible approaches, and a deep bench of cyber professionals can make all the difference.

The client dilemma

This global investment banking firm was finding it difficult to keep up with the constantly changing cyber risks posed by external threat actors. If, or more likely when, an attack was perpetrated, would its team be ready to respond swiftly and decisively? Would it be able to mitigate damage and resume normal operations as quickly as possible?

 

The Deloitte response

The global investment banking firm retained Deloitte to provide Cyber Incident Response (CIR) services with 24/7 hotline triage access and 24-hour on-site response capabilities. Deloitte’s highly trained cybersecurity and forensic specialists, backed by the full force of our global cyber defense network, were able to effectively identify and resolve a number of small-to-midsized cyber incidents throughout the year-long engagement with hours included in the retainer. When Deloitte didn’t use all of its available hours on CIR-related activities during the year, we worked with the client to focus the remaining hours on leading a custom workshop to help the client’s security team conduct more effective and efficient proactive cyber hunts to identify actual evidence or possible indicators of a cyber intrusion.

 

More than results … peace of mind

The client was so satisfied with the Deloitte team’s work that they renewed the CIR retainer for an additional two years. During that time, Deloitte has not only provided preventative and responsive CIR services, but also IT troubleshooting for nonbreach incidents.

Get in touch

Andrew Morrison
Principal
Cyber Risk Services
Deloitte & Touche LLP
Isaac Kohn
Principal
Cyber Risk Services
Deloitte & Touche LLP
Wayne Johnson
Senior Manager
Cyber Risk Services 
Deloitte & Touche LLP
Mike Wilson
Specialist Leader
Cyber Risk Services 
Deloitte & Touche LLP

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