IoT, Earth horizon


Deloitte Digital's Internet of Things services

Transform your business with value-focused IoT solutions

Internet of Things (IoT) solutions are connecting digital and physical worlds in innovative ways—with breakthrough business results.

The business value of Internet of Things solutions

The physical world—people, assets, plants, supply networks—has historically been “unconnected” to the digital world and therefore largely invisible as a source of insights for business decisions. IoT solutions enable businesses to analyze data generated by sensors on physical objects in a world of intelligent, connected devices. This data can transform your business, revealing hidden patterns and insights that can help you make more informed decisions and take action more quickly.

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IoT solutions can turn pain points into competitive advantages

Internet of Things (IoT) solutions enable breakthrough results by connecting the physical world to the digital world in ways that can turn your pain points into competitive advantages:

Where is my product? Track, monitor, and stay up-to-date on your products and inventory in real time
How do I connect with customers once my products are in their hands? Extend your service and support and deepen customer relationships through smart products
When do I need to service my equipment? How long do I have before it fails? Am I overspending on maintenance? Gather and learn your equipment's vitals through small, wireless, and multi-stats sensors to anticipate failures before they happen
How do I make sense of all the data I now gather? Turn real-time sensor data into actionable insights through big data tools, cognitive analytics, and machine learning
How do I access the knowledge of my experienced workforce when they go “offline” or leave? Apply mixed reality to transform your “super engineers” into a remote team of experts accessible from anywhere via video through phone, tablet, or specialty glasses

Where IoT solutions can provide the most value

The Deloitte Digital IoT practice offers a rich portfolio of offerings across key business areas.

Value drivers Offerings
Supply networks:
Transform traditional, linear supply chains into connected, intelligent, scalable, customizable, and nimble digital supply networks
Factory and operations
Planning and inventory
Supply network and logistics
Create seamless customer experiences and enhance customer support and services
Channel connectivity
Customer experience
Post-sales support
Create opportunities for innovation and efficiency throughout product lifecycle
New business models
New products and extensions
Product development
Security & privacy:
Safeguard connected networks and mitigate risks
Infrastructure monitoring and security
Smart safety and management


We see IoT solutions offering particular value for businesses in these industries and sectors:


Deloitte Digital Internet of Things services

The Deloitte Digital IoT practice is a dynamic blend of technologists, strategists, and designers who use technology, data, and science to drive major business innovation. By mixing in creative vision and significant industry expertise, our IoT practice is helping our clients reimagine—and rewire—business-as-usual.

Our approach

Think big. Start small. Scale fast. With us, it all starts with exploring the art of the possible. Once we have options for ideas, we help clients sort through the noise by starting small with a project that offers demonstrated ROI and tangible benefits. Utilizing engineers, cloud-based platforms, and sensor kits we can quickly create mock-ups and prototypes to show clients what’s possible. If the solution seems like it’s working, we iterate on it, tweak it, enhance it, and work with others to scale the project.

Our objective is to use IoT as a medium for helping clients transform their businesses, realize tangible value, and deliver powerful outcomes. We have a network of IoT consultants all over the world focusing on the organizational implications of IoT in areas like security and privacy, technology, strategy, architecture, analytics, and implementation.We approach every IoT project with a value-focused mindset.

Some of our IoT solutions and accelerators:

Turnkey IoT—A low-cost, low-risk approach to accelerating IoT implementation that combines best-of-breed hardware, software, analytics, security, insights, and implementation strategy services into industry-tailored, pre-configured solutions with a focus on predictive maintenance & asset monitoring, asset performance management, and asset tracking use cases.

Retail 360—Clients can demo a custom solution that provides an omni-channel shopping experience to customers via a mobile app (EngageMe) and in-store inventory management capabilities to retailers via a web app (Store 360°). This helps customers get the experience they desire while retailers meet goals for increased sales and operational efficiency.

Patient 360—This IoT-based, care-coordination platform empowers patients, providers, payers, and the pharmaceutical industry. It can deliver better patient experiences by providing data and analysis to improve patient care as well as productivity in the healthcare marketplace.

Tech Map—To assist clients in evaluating the technology landscape for Smart Cities, we created IoT vendor maps that Deloitte practitioners use as an internal tool to rank vendors within technical categories and highlight the breadth and depth of their capabilities.

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Alliances help us deliver the right solutions for our clients

The best solutions benefit from strong collaboration and multiple perspectives. Our diverse, well-established portfolio of alliances and capabilities is a key part of our winning recipe for serving clients successfully.

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Interested in learning more? 

Contact us to learn more about the full set of offerings for your industry, or how we can tailor our IoT solutions to your organization.

Visit the Internet of Things topic page for Deloitte's full collection of insights on the Internet of Things.

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Andy Daecher

Andy Daecher

TMT Tech Sector Fast Growth Subsector Leader

Andy is a principal in Deloitte Consulting LLP and leads the TMT Tech Sector Fast Growth Subsector focused on serving fast growing Tech Companies. He has worked in the high-tech industry for 30 years,... More