Consulting Services for the Power & Utilities industry

Delivering knowledge, value, and experience

The global power and utilities industry is ever-changing—developments in resource conservation, technology and business models are creating an environment where traditional utilities face challenges from many directions. There are new sources of competition. A change in the way regulators think. Disruptive technologies and business models. A shift to natural gas and away from coal and nuclear. Customers who want information and services available at their fingertips. The industry is changing more rapidly than at any time since Thomas Edison. As it does, we are here to make that change happen with you.

Client spotlight

AmeriGas – Driven by data

In the highly fragmented propane industry, customer service has emerged as a key competitive differentiator. To sharpen its edge, AmeriGas Propane knew it was essential to offer an exceptional experience to each of its two million customers.

Learn how AmeriGas leveraged information to improve business processes and drive innovative customer service.


2017 Deloitte Global Human Capital Trends: An industry perspective

Organizations face a radically shifting context for the workforce, the workplace, and the world of work. Our survey of more than 10,000 business and HR leaders from 140 countries reveals 10 areas for businesses to focus on to better organize, manage, develop, and align people at work. This executive summary provides a focused perspective on Deloitte’s 2017 Human Capital Trends report specific to industries listed below:

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Reid Miller

Reid Miller

US Power & Utilities Consulting Leader

Reid is the leader of Deloitte's US Consulting Power & Utilities practice. For more than 25 years, Reid has specialized in the delivery of business and technology enterprise transformation programs fo... More

Mark Walsh

Mark Walsh

Principal | M&A Consultative Services

Mark is a principal with the Merger & Acquisition Consultative Services practice of Deloitte Consulting LLP. He has 20 years of consulting and industry experience, and currently serves on the US M&A a... More