Smarter insights with TMT analytics

Analytics perspectives and solutions

Giving customers what they want, when they want it—even before they know they want it—is a primary goal for the TMT industry. These perspectives and business cases show how data analytics is helping create deeply personal experiences and innovative products for TMT companies and their customers. Today, the industry is at the forefront of embedding cognitive technologies in mobile applications, transforming individuals' personal and work lives so they can deliver stronger outcomes.

Analytics Insights for Technology, Media & Telecom

2019 Technology Industry Outlook
Growth is the watchword of our annual technology outlook this year. Paul Sallomi, Deloitte's global technology, media, and telecommunications leader and US and global technology sector leader, weighs in on what’s ahead for tech.
2018 Media and Entertainment Outlook
Reaching new heights through personalization and mobility
How do you retain your data scientists? Keeping tech talent through a post-merger integration
Retaining talent after a merger or acquisition is a common challenge for leadership. Especially as more companies scramble to add artificial intelligence and cognitive computing to their core competencies, what steps can they take to keep data scientists happy during post-merger integrations?
Technology, media, and telecom get smarter
Some AI-based applications offer real benefits to technology, media, and telecom leaders. How to find value in all the tech? First, you need to understand how cognitive computing works—and how it can augment business processes.
2018 Technology Industry Outlook
The 2018 Technology Outlook reviews which industry trends are top-of-mind and strategies that tech companies are leveraging as they plan for growth.
User Friendly: A technology, media and telecom trends podcast
Blink and you might miss it. Trends in tech, media, and telecom are developing faster than you can say “User Friendly”—our new podcast focused on dissecting the industry’s latest developments. In each episode Hanish Patel, digital transformation leader in Deloitte Consulting, and his guests break down these trends into something more user friendly.
Cognitive technology in the enterprise
This is not just another podcast about cognitive technology (cog tech) and artificial intelligence (AI). Join us as we take a deep dive into the ways that cog tech is infiltrating the enterprise. When will the tools we’ve built to mimic the mind surpass their biological counterpart?
Tech Trends 2018
It’s all CIOs can do to keep up with each new disruptive technology—blockchain, cognitive, digital reality—and incorporate them into specific organizational domains. But there’s a better way to understand and use today’s profound changes: To see these technological forces as complementary, working in harmony.
us-car-mobility.jpg (100×100) Reimagining the role of telecommunications in the new transportation ecosystem
Self-driving cars and flashy entertainment apps may get all the attention, but fast, reliable, omnipresent connectivity will be the backbone of the new transportation ecosystem. And that means that telecom companies will likely play as integral a role as any automaker, tech giant, or urban planner.
Digital media trends, 12th edition
A multi-generational view of technology, media, and telecom trends. Media consumption habits are shifting as evolving technology puts today's empowered consumer in the driver's seat. Find out how their attitudes and behaviors are impacting business models and economics across industries.
us-green-sparkle.jpg (100×100) Flashpoints: Emerging trends in technology, media, and telecommunications
In the evolving technology, media, and telecommunications industries, new trends and possibilities emerge so quickly that it's sometimes difficult for business executives to keep pace. Flashpoints is your tool for gaining the context you need to make sense of these critical industry developments—as they emerge.
us-tech-visuals.jpeg (100×100) For more companies, new ways of seeing
Can managers convince workers to don awkward headsets and embrace the possibilities of augmented and virtual reality?  An ever-wider range of businesses are finding applications for AR/VR technology, aiding workflow, collaboration, and productivity in sectors you might not expect
us-tech-tree.jpg (100×100) Beyond "doing something cognitive"
A systematic approach to engaging with and implementing cognitive technologies may seem to require more effort than the "do something cognitive" approach, but it is more likely to achieve expected results and may require less time and money over the long run.
us-tech-mobile.jpeg (100×100) Cognitive Technologies
This collection explores the impact of cognitive technologies on organizations and helps leaders make wise strategy and technology choices. Because cognitive technologies extend the power of information technology to tasks traditionally performed by humans, they can enable organizations to break prevailing trade-offs between speed, cost, and quality.
us-industry-human-machine.jpg (100×100) Minds and machines: The art of forecasting in the age of artificial intelligence
The human/artificial intelligence (AI) relationship is just heating up. So when is AI better at predicting outcomes, and when are humans? What happens when you combine forces? And more broadly, what role will human judgment play as machines continue to evolve?
us-tech-congnitive.jpg (100×100) Cognitive technologies in the technology sector
The technology sector’s interest in cognitive technologies is reaching fever pitch. Some tech companies are using cognitive technologies to create innovative new products and services, pursue new markets, and even reimagine their businesses.

Vitamin D: Deloitte’s Analytics Blog

Read some of the latest analytics blogs. Vitamin D delivers bold, real-world strategies and inspiring success stories to help organizations gain the insight-driven advantage and achieve better outcomes

Case studies

Business analytics case studies
Want to know whether the insight advantage is real or not? Just ask our clients. They know the difference between garden-variety analytics insights and those that directly influence business outcomes. Here are a few real-life examples.

Making the right call
Read this
case study on how Deloitte helped a large wireless telecommunications company implement platforms to collect, store, and analyze data from across millions of customers and billions of transactions to achieve real-time marketing effectiveness.

Too much of a good thing
A major telecom provider became mired in too much data and not enough insight. They enlisted Deloitte to help them improve decision making by using big data and advanced analytics in an efficient, more cost-effective way.

State of AI in The Enterprise, 2nd Edition

In our second annual survey, early adopters remain bullish on cognitive technologies’ value and are ramping up AI investments. But questions linger about risk management—and about who at the company will push projects forward.

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